Work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to build shopping and customer experience products or drive improvements in the space.
Key job responsibilities
You will perform complex data analysis (root cause deep dives, correlations, regressions, simulations, optimization) to identify different opportunities to improve discovery of relevant offers, reduce ship COGs, improve delivery speed, and set priorities to improve them.
You will own end-to-end program management. You will not only develop insights but devise realistic plans and work with key stakeholders (software managers, product managers, retail business managers, sellers, transportation planners/managers, and program managers ) to execute them.
You will be responsible for achieving YY million $ to the top line or XX million $ actual savings on the bottom line. You will not be responsible for only "recommendation" but actual improvements made to bottom or top line.
You will engage with senior leadership on drafting proposals for new concepts, improvement plans, 3-year strategy and outlook.
You will be a subject matter expert in best in class shopping, customer, and delivery experience policies at Amazon. You will understand intricate details of our fulfillment and ordering systems along with their impact on ground-level
About the team
Who are we?
IN DEX team’s mission is to offer the fastest, most reliable and flexible shopping and delivery experience across the largest network of cities in India. By offering more delivery choices, flexibility and by ensuring transparency, we will enable customers to get their orders delivered ‘Anytime, Anywhere’. We will strive to improve our customers’ lives by understanding their delivery preferences and personalizing these decisions to make their shopping friction-less. We want to make it disproportionately easy for them to discover faster and more relevant offers. Our aim is to identify experience improvement areas through customer feedback, usability studies and bench marking, and translate them into actions to serve our customer needs better while simultaneously driving efficiencies in our processes.
As a BIE within the group, you will work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to build shopping and customer experience products or drive improvements in the space. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways. As a BIE/BA/DE embedded in the business team you have the opportunity to participate and shape program development as well as leverage your technical skills. This position provides opportunities to influence high visibility/high impact areas in the organization.
This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply your technical and engineering expertise to rapidly prototype and deliver solutions. This skill also requires you to work across a variety of teams, including transportation, operations, finance, category, delivery experience, and inventory platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs.
We are NOT a reporting team and we are not looking for reporting analysts. We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand. If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence people using hard data (and some tact) then we are looking for you!
- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience with forecasting and statistical analysis
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets