Senior Business Analyst, ClaimsBangalore, Karnataka, India
SeniorBusiness Analystsbridge the gap between business and IT by being able to communicate effectively with all stakeholders.The Senior Business Analyst will be responsible for supporting a product or multiple products within Claims Delivery Team and her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests.Senior Business Analysts will also provide senior level support of projects that impact the application(s) s/he supports.
DISCOVERyour opportunity
What will your essential responsibilities include?
·Collect, challenge, facilitate and document business requirements/features in an agile environment.
·Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams.
·Extensive experience working in an Agile environment including creation and management of user stories.
·Experience working with senior stakeholders reviewing product epics/user stories and getting sign offs in a timely manner.
·Provide adequate technical and functional support on triage and resolution of any defects/control issues.
·Responsible for assisting with project vision through product delivery by maintaining requirements tracebility.
·Perform deliverable reviews and manage measurement of deliverable quality.
·Work with the business users to facilitate user demos, testing, sign offs following the standard Agile process.
·Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages.
·Help identify how requirements can help make the process more efficient.
·Participate in daily scrums with technical teams and work in a Global environment.
You will report to the Release Train Engineer (Delivery lead).
SHARE your talent
We’re looking for someone who has these abilities and skills:
Required Skills and Abilities:
·Bachelor’s degree in the field of computer science, information systems, business management, or a related field preferred.
·Ability to understand general business requirements and implement corresponding technical solutions.
·Excellent technical knowledge of all phases of applications systems analysis.
·Solid technical knowledge including ability to create and execute SQL queries in support of incident and problem analysis.
·Ability to work with data and complex systems.
·Significant experience in an P&C insurance field.
·Knowledge of Salesforce Financial Services Cloud is preferred.
·Knowledge of P&C Claims process is required.
·Experience with leading and owning financial control process across systems.