Senior Business Analyst

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

We are seeking a Specialist Business Analyst to join our team to develop an insight driven sensing capability with a focus on revolutionizing decision making. As part of this role, you both engage with the business users and partners to elicit requirements and also perform data analysis and metrics definition activities as part of a product team of data scientists, business analysts, and software engineers.

• Lead requirements gathering and user story creation sessions with key business users and partners eliciting business requirements for system functionality.
• Maintain a prioritized backlog according to business value so that each successive sprint is planned clearly and efficiently, and that development decisions are aligned with business needs.
• Perform data analysis across multiple areas of data to drive understanding and documentation of business logic behind key metrics.
• Assist subject matter experts with ensuring data integrity, testing of system changes, and analyzing data flows for process improvement opportunities.
• Lead sessions to document and drive understanding and alignment across business groups on metrics definition and data usage.
• Engage with key vendors and platform owners to understand functionality and how those platforms can be leveraged to solve business problems.
• Lead development of user guides or documentation on system functionality.

Doctorate degree

OR Master’s degree and 2 years of relevant experience

OR Bachelor’s degree and 4 years of relevant experience

OR Associate’s degree and 8 years of relevant experience

Or High school diploma / GED and 10 years of relevant experience

We are seeking a Specialist Business Analyst to join our team to develop an insight driven sensing capability with a focus on revolutionizing decision making. As part of this role, you both engage with the business users and partners to elicit requirements and also perform data analysis and metrics definition activities as part of a product team of data scientists, business analysts, and software engineers.

• Lead requirements gathering and user story creation sessions with key business users and partners eliciting business requirements for system functionality.
• Maintain a prioritized backlog according to business value so that each successive sprint is planned clearly and efficiently, and that development decisions are aligned with business needs.
• Perform data analysis across multiple areas of data to drive understanding and documentation of business logic behind key metrics.
• Assist domain experts with ensuring data integrity, testing of system changes, and analyzing data flows for process improvement opportunities.
• Lead sessions to document and drive understanding and alignment across business groups on metrics definition and data usage.
• Engage with key vendors and platform owners to understand functionality and how those platforms can be used to solve business problems.
• Lead development of user guides or documentation on system functionality.

Doctorate degree

OR

Master’s degree and 2 years of relevant experience

OR

Bachelor’s degree and 4 years of relevant experience

OR

Associate’s degree and 8 years of relevant experience

Or

High school diploma / GED and 10 years of relevant experience

Must-Have Skills (Not more than 3 to 4):

• 5-7 years of experience in a product analyst role, especially with data and AI products.
• Experience performing data analysis across areas one or more areas of the business to derive business logic to support key metrics.
• Basic SQL knowledge with minimum of 2+ years of hands-on experience, ability to run analysis and complex SQLs against large sets of data.
• Experience working with business partners to identify complex functionality and translate it into application requirements.
• Experience working as part of an agile team and authoring development ready user stories, Defect and Epic tracking in Scrum tool like JIRA.
• Analytical skills and techniques to evaluate interpret and resolve complex situations/problems using multiple sources of information.
• Some knowledge and the ability to learn all steps for the successful delivery of technology projects from inception through production deployment, including business analysis, guiding the development process, coordinate UAT, and release management.
• Familiarity with latest UI/UX design guidelines; knowledge/experience with SAFe/Agile methodologies.
• Ability to explain sophisticated technical concepts to non-technical clients.
• Expertise in SQL and experience with data visualization tools (e.g., Tableau), as well as familiarity with AI platforms.

• Familiarity with bigdata technologies, AI platforms, and cloud-based data solutions.
• Ability to work effectively across matrixed organizations and lead collaboration between data and AI teams.
• Passion for technology and customer success, particularly in driving innovative AI and data solutions.
• Experience in services or consulting related to data and AI products is a plus, and familiarity with biotech/pharma is beneficial.

• Excellent analytical and troubleshooting skills.
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.
• Certified Product Analyst (CPA) – AIPMM,
• Certified Business Analysis Professional (CBAP) – IIBA

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

Objects in your future are closer than they appear. Join us.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.