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Job Description:
We are seeking a highly skilled Technical Business Analyst to play a key role in our team, responsible for analyzing business needs, identifying solutions, and facilitating Scrum teams to deliver high-quality products. The ideal candidate will have a unique blend of business acumen, technical expertise, and Scrum Master skills.
Key Responsibilities:
Education and Experience:
- Bachelor's degree in Computer Science, Business Administration, or related field
- 3+ years of experience in business analysis, Scrum mastery, or a related field
- Certification in Scrum Master (CSM) or equivalent is a plus
Business Analysis:
- Collaborate with stakeholders to understand business requirements and identify solutions
- Analyze data and processes to inform business decisions
- Develop and maintain business cases, user stories, and requirements documentation
- Identify and mitigate risks, and develop contingency plans
Scrum Master:
- Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
- Coach team members on Scrum principles, practices, and values
- Remove impediments and obstacles to ensure team progress
- Foster a culture of collaboration, continuous improvement, and transparency
Technical Skills:
- Experience with project management tools, such as Azure Devops
- Basic understanding of software development life cycles and Agile methodologies
- Familiarity with data analytics and visualization tools, such as Tableau or Power BI
Soft Skills:
- Excellent communication, interpersonal, and stakeholder management skills
- Strong problem-solving, analytical, and critical thinking skills
- Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively
- Strong leadership and coaching skills, with the ability to motivate and guide team members
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.