Senior Auditor - Quality Assurance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Internal Audit Group at American Express

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.  Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. 

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. 

About the Role

The Quality Assurance team within IAG is responsible for providing reasonable assurance that internal audit activities are performed in accordance with relevant policies, industry and regulatory standards, and are of the highest quality. The QA team partners with audit teams and strives to provide effective challenge to cultivate an environment of continuous improvement. 

How will you make an impact in this role?

• Participate as a key team member or support team members on Quality Assurance (QA) tasks and projects, as well as perform QA reviews.
• Perform activities supporting Internal Audit and Quality Assurance's strategic initiatives.
• Continuously improve QA reviews and evolve QA practice to align with overall Internal Audit Department policies, industry standards, and best practices.
• Influence audit teams and advise leadership on Quality Assurance and Improvement points.
• Assist in maintaining and performing quality checks of Quality Assurance data. 
• Produce periodic Quality Assurance reporting for use internally and upon request of outside parties such as regulators.
• Maintain Internal Audit competency through ongoing professional development and participate in training delivery and content management. 

Minimum Qualifications

• 2+ years of experience in Assurance, Internal Audit, or Financial Services 
• BA or BS degree in Accounting, Finance, Business, Information Systems, or equivalent degree
• Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle, and exhibit the skills for working with data analytics 
• Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and professionalism.  
• Strong client-facing and internal communication skills across all mediums and at various organizational levels 
• Project management and collaboration skills, including the ability to support concurrent activities across multiple teams, goals, and/or competing priorities
• Effectively works independently and within a team construct in a fast-paced environment to achieve team objectives 
• Ability to employ strong analytical and creative thinking skills with a focus on quality 
• Proficient in Microsoft Office applications including Excel, Word, PowerPoint, and Visio 

Preferred Qualifications 

• Advanced degree in Accounting, or related field 
• Financial services industry experience, especially retail banking, and an understanding of related products, services, features, economics, and key regulations 
• Working toward a Professional Certification (CIA, CISA, CPA, or equivalent)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.