Senior Audit Manager - DBS Ops

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Role purpose

• We are currently seeking an experienced Senior Audit Manager – Operations Audit to deliver audits and provide internal stakeholders with critical assessments of HSBC’s governance, risk, and control frameworks. The Senior Audit Manager will:
• Effectively manage individual audits and activity through planning and delivery of the annual audit plan within expected timeframe, standards, methodology, budget, and best practices.
• Devise, develop and champion the use of relevant audit techniques and approaches to drive operational effectiveness and improve management of audit assignments.
• Confirm that audit findings and recommendations are understood and mitigated.
• Drive the co-ordination and collaboration to make sure audit work is consistently delivered.
• Manage the interface between stakeholders to confirm a common understanding of key deliverables.

Accountabilities for Business, Customers and Stakeholders

Expertise

• Demonstrate knowledge of the applicable business and regulatory environment impacting Operations, including developing trends, risks, controls, and expectations.
• Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making.
• Critically analyses and determine key drivers of change for area of coverage and assess how these will impact GIA’s engagements.
• Use insights and knowledge of HSBC, industry, and developments to assess areas of concern.
• Regularly review audit plan to confirm focus on material risks and regulatory requirements.
• Identifies audit process improvements to increase productivity and efficiency without impacting effectiveness.

Area of Impact

• The role covers activities in Operations, primarily located in Global Service Centers (GSCs), that support HSBC’s business activities globally.

Leadership & Teamwork

• Participate in Governance forums (e.g., ExCo and Risk Management Meeting)
• Promote the use of HSBC standards, sharing of knowledge and industry best practices.
• Coach and mentor team members and colleagues to enable professional development.
• Facilitate a culture of continuous learning, encompassing technical and soft skills.
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders.
• Share business developments, management information, and updates obtained from senior stakeholders with team members.

Interpersonal Skills

• Effective communication with Senior Management on the major plans, projects, strategic developments, and industry trends that impact functions and businesses. Maintain constructive relationships with external auditors and regulators.
• Actively promote collaboration and sharing of ideas across GIA.
• Contribute to the development of a results oriented, highly motivated, diverse and inclusive team.
• Coherently articulate audit findings to stakeholders and obtain commitment to correct control deficiencies.
• Effectively discuss potentially challenging matters and successfully negotiate the acceptance of audit findings and outcomes.
• Ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.