Senior Associate, Supplier Management

Location: Pune

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

This role is responsible for serving as the primary interface between Smith & Nephew employees and our suppliers, for correctly on-boarding supplier and maintaining suppliers' data accuracy in ERPs. The role is also responsible for the audit purchasing requisition in SAP Ariba and providing support for in case of rejections.

What you will be doing?

• Vendor On-Boarding - Adherence to the vendor on-boarding process, ensure all level of approval in place to create the vendor, and change the records in SAP, Ariba. Support vendor onboarding queries and call & email follow up with vendor in relation to onboarding.
• PRPO Intervention: Ensure that the purchase requisition is completed during the review, after which it would require approval. Perform PR intervention where request is submitted with inadequate information; it would be required coordination with category manager, buyers, vendors, etc.
• SLA Management: PR Approval TAT of 4 hours. Response and completion SLA of ticketing tool, i.e., Service Now, Customer Satisfaction at accurate level.
• Accuracy & Timeliness: Meet the required timeliness in the transactions and documents processed. 100% of onboarding & PRPO completed on the same day with accuracy & adequacy.
• Process Improvement & Documentation: Proactively putting forward ideas for process improvements, performing, and seeing through to completion. Participate and execute process improvement on the year. Should know of periodic review of SOP’s, updates & SOP adherence. Good knowledge of SAP and Ariba purchasing modules.

What will you need to be successful?

• A minimum of a business, computer science, or information systems bachelor's or master's degree is preferred, as is comparable work experience.
• Should have at least 3-5 years of experience of dealing with stakeholders and leading them through the relevant process steps
• Strong process understanding & experience of Purchase to Order (PTO) services & Supplier Management preferred.
• Prior experience with SAP and Ariba is preferred.
• Excellent written, verbal.
• Ability to complete assigned tasks error-free, with limited supervision, and within agreed time limits.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Fluent in English language (written and verbal)

You Unlimited.

We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).

Other reasons why you will love it here!

• Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
• Your Wellbeing: Parents / Parents in Law’s Insurance (Employee Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

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