Company Description
About Eurofins:
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a network of over 1,000 independent companies in 54 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. In FY 2021, Eurofins achieved a record revenue of over EUR 6.7 billion.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.
Job Description
POSITION TITLE: ITISC FET Europe IT Monitoring / L1 Ops Engineer
REPORTING TO: ITISC FET Europe IT Monitoring Manager
WORKING LOCATION: B5, India
OBJECTIVE:
- The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also, act L1 Ops engineer to solve the basic infrastructure issues. Moreover, will act as back up Major incident engineer.
REQUIRED EXPERIENCE AND SKILLS:
Experience:
- Basic experience required as Windows administrator monitoring, Azure monitoring, FortiGate devices and managing business critical applications.
- Background as IT System administrator (Windows operating systems, Linux, VMware, FortiGate devices, firewalls, switches, routers) beneficial.
- Basic understanding and experience in IIS, ASP.NET, along with any other type of application monitoring and troubleshooting knowledge.
- Effectively collaborate with Server, Network, Database, Application support teams during Incident troubleshooting and Incident bridges.
- Basic understanding of Cloud Infrastructure services & its concepts
- Must have the technical aptitude to learn, apply and solve technological solutions and/or challenges;
- Prior experience in monitoring and managing events coming from the SQL and other Database servers.
- Strong organizational skills;
- Ability to listen, gather and understand information about people and situations, quickly;
- Ability to handle and resolve basic server related issues
- Excellent attention to detail and quality;
- At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail).
- Certification ITIL Foundation V4 highly appreciated, but not mandatory.
- English (fluent) required;
- Expertise in Microsoft Office: Outlook, Word, Excel, PowerPoint.
Technology skills:
Mandatory
- Basic Networking skills – routers, firewalls, switches, LAN, WAN monitoring.
- Intermediate Server monitoring and troubleshooting. Windows, Linux platforms.
- Intermediate understanding on Application monitoring and troubleshooting.
- Optional Certifications or trainings in Windows Server platform (MCP), Azure Cloud Administration
- Experience using monitoring tools like Site24x7, HP OpenView, Business availability center, FortiManager, FortiAnalyzer or similar.
- Basic knowledge of Windows server 2012/2016/2019 administration, Azure Infrastructure and troubleshooting.
Optional
- Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019.
- Basic understanding on Virtualization technologies.
- Knowledge on Scripting & Automation
- Knowledge on Cloud Technologies
Personal Skills:
- Team Player
- Smart worker
- Quick learner
- Willingness to work in 24x7 shifts.
Experience – 3 to 6 years into IT infra support
PREFERED CANDIDATES:
- The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.
- Good communication and interpersonal skills to interact with team in Europe
- BE Computer Science/MCA or any other Bachelor’s degree with the right experience
- Will be an added advantage if worked on Laboratory related applications
Qualifications
Bachelor's degree or comparable education
