Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We are focused on providing the best customer experience everyday through a differentiated set of products and services.  With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Seeking a Senior Analyst – Digital Product Management for the Lumi Team within the Enterprise Data Platform organization. You will build relationships and work across multiple teams and organizations to work with customers and key stakeholders to provide a terrific Lumi customer enablement experience across the major enterprise data platforms.

We are committed to our diverse workforce goals ensuring equal opportunities for all our team members. You will be encouraged to devote time and effort to grow your knowledge and skillset.

What would your responsibilities be in this role? You will . . .

• Collaborate with customers and key stakeholders to deliver Lumi capabilities that improve the overall experience for our big data customers and teams
• Drive large-scale enterprise programs such as Cloud transformation where developing unique customer solutions is required
• Solve complex business problems through ideation & delivering the road map for next generation data products on GCP and solutions in partnership, with enterprise stakeholders.
• Own and maintain the product roadmap which defines product enhancements for short- and long-term releases.
  • Partner with other Lumi product team like UDM, MDM, Portal, Data Quality etc. to strengthen Lumi platform.
• Partner with ODL and use case owners across enterprise to onboard their use cases and ODLs on Lumi, thus helping them for a seamless onboarding experience. 

Qualification Requirements:

Have you already been working in a data platform environment with customer and analytical experience? Then this opportunity should be perfect, and you are encouraged to apply.

• Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, MBA or any other relevant qualification.
• 2+ years of demonstrated excellence in delivering business solutions across a variety of platforms and technologies such as GCP, Big Data, Pyspark, Hive, Scala, Python
• Knowledge about Databases, SQL, Data movement, APIs, developing user interfaces & BI reporting is preferred.
• Working knowledge of Scaled Agile Framework, have an Agile mindset, and can embrace new opportunities and adapt easily to change.
• Product development experience is preferred.
• Strong communication, leadership, and problem-solving skills are crucial for success in this role.
• Partner and Collaborate:  Work closely with engineering, data, analytics and product management teams to deliver results

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.