For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Role purpose
As a Senior Associate - Business Operations, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.
Duties and Responsibilities:
•Responsible for providing excellent customer service and determining the needs of the client.
•All queries are addressed, and that client relationships are maintained.
•Ensures completeness & timeliness of Data Processing
Knowledge, Experience & Skills:
•Good excel skills.
•Hands-on experience implementing business processes.
•In-depth knowledge of the process/module handled of a product.
•Documentation and Review of the process
•Bachelor's degree
What do we offer?
About Accelya
Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.
Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.
The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.
We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.
For more information, please visit www.accelya.com
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!