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About the role:.
Act as the primary processing agent for the accounting/investment related service delivery for one or more assigned clients strategic to the Enterprise. As an Accountant, you will be responsible for the accurate delivery of the database assigned to you (including transaction posting, asset and cash reconciliation, report generation, outstanding queries resolution).
About the team:
The Investments BPaaS team provides accounting and reconciliation services for Insurance companies, in accordance to the rules and regulations laid out by the NAIC (U.S. regulatory body for Insurance). The services include transaction posting and portfolio maintenance, Cash and Asset Reconciliation and report generation based on NAIC regulations or specific client requirements.
What you will be doing:
• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and FIS resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
• As primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities.
• Responsible for various processing tasks for the database assigned (multiple). This includes, but not restricted to :
Trade Processing : Acquisitions, Incomes, Paydown, Call, Sink, Corporate Actions, Disposals, etc. Reconciliation : Cash Recon, Asset Recon Post Processing : Scrub the payments, Market Price updation, Ratings updation, Variable rates updation. Generate appropriate reports and special requests, as per client. General Ledger update.
• Review client's investment portfolio and accounting records.
• Provide client with accounting and compliance reports periodically.
• Keeps abreast of new products/services and changes to existing products/services.
• Maintains comprehensive knowledge of applicable products, services and company policies and procedures.
• Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager.
• Manages and communicates expectations internally and externally.
• Manages the service component of the client relationship.
• Will need to work from the FIS office.
What you will need:
• Bachelor’s degree in business with a concentration in accounting, finance or related discipline or the equivalent combination of education, training, or work experience (2+ years).
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Ability to understand and apply concepts
• Ability to handle projects commensurate with job expectations
• Ability to analyze and solve problems using learned techniques and tools
• Understanding of Accounting concepts (GAAP, etc)
• Knowledge of investments and the accounting of those investments
• Worked with Corporate Actions and Stocks/Bonds and other security instruments
• Skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Flexibility, versatility, dependability
• Prior banking or finance related experiences a plus; personal banking experience preferred
• Organizational and time management skills required
• Strong problem solving skills
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Is resourceful and proactive in gathering information and sharing ideas
• Ability to work both independently and in a team environment
• Some flexibility of hours is required
Added bonus if you have:
What we offer you:
At FIS, you can learn, grow and make an impact in your career.
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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