Senior Analyst - Knowledge Management

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL

What this job involves:

• Manage and maintain internal webpages, ensuring they are up-to-date and accurate.
• Collaborate with stakeholders to gather information and ensure accurate analysis and reporting.
• Extract and clean data from web platforms to transform it into meaningful insights.
• Design, create and update SharePoint-based sites for teams across the Asia Pacific.
• Demonstrate expertise in creating custom/advanced features forms using SharePoint lists and MS Forms.
• Utilize web-based CMS platforms to manage content effectively.
• Maintain and update lists and libraries with the latest information.
• Collect monthly success stories based on defined criteria and ensure they are added to the centralized SharePoint platform in a standardized format.
• Utilize Power Automate to streamline tasks and enhance productivity.

Technical Skills:

• Advanced knowledge of managing content management systems, including SharePoint, WordPress, etc.
• Good knowledge of creating and updating SharePoint custom lists.
• Intermediate knowledge of O365 Microsoft Package (Word, Excel, PowerPoint) as well as Power BI for site performance reporting.  
• Expertise with Power Automate and Power apps for automating and managing various tasks.
• Ability to churn data to uncover deep insights and present in a meaningful format to stakeholders.

Professional Experience:

• Strong stakeholder management skills, with the ability to work effectively with teams across diverse cultures and geographical locations in the Asia Pacific region.
• Proven ability to multitask and coordinate multiple projects simultaneously, while maintaining attention to detail and meeting deadlines.
• Adaptability and flexibility to thrive in a fast-paced and changing environment within a multinational organization.
• Excellent communication skills, both written and verbal, with the ability to collaborate with stakeholders at all levels of the organization.
• Strong problem-solving and analytical abilities to identify complex issues and develop innovative solutions that drive business growth.
• Experience in working with teams across Asia Pacific is highly desirable.
• Familiarity with cross-cultural dynamics and sensitivity to local customs and business practices in the Asia Pacific region.

Sound like you? To apply you need to be / have:

• Education to degree standard or equivalent.
• An understanding of real estate would be beneficial but not critical.
• Proven ability to work effectively with stakeholders at the most senior of levels and manage complex projects across multiple services and geographies.
• Proven ability to collaborate across geographies and internal teams.
• Excellent English written/ verbal communication skills.
• Work experience in progressive, fast paced organisations, preferably multinational corporations in professional service industries.
• 2-5 years of professional experience in Knowledge Management, Content Management using SharePoint and Power Platform

Timing and Location

• Shift timings: 9 AM – 6 PM IST
• Location: Gurugram, Haryana

What we can do for you:

At JLL, our purpose is to shape the future of real estate for a better world.

We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

If you are an experienced business analyst with a passion for delivering exceptional results, join our team and be part of an exciting journey to drive business growth across Asia Pacific.

Apply now!

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.