You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Key Responsibilities:
- Query/Analyze Cornerstone, Lumi, NIC, and other data sources to develop innovative self-serve reporting solutions and scorecards for GPS, delivering next to real time actionable business insights and recommendations.
- On demand ad-hoc analytics/reporting supporting GPS policy, standards, and other business needs.
- Support platform/report/data migrations as required (e.g., cornerstone to Lumi migration)
- Ability to provide consultation to stakeholders regarding key data elements for query build, making business connections and refining data as required to meet deliverables.
- Ability to take end to end accountability and ownership of project; including analysis, build, and delivery or reporting with rigorous data quality checks, meeting aligned SLA.
- Expand GPS Reporting and monitoring as needed.
- While these describe the overall responsibilities of the position, additional duties may be assigned
Minimum Qualifications:
- Strong project management experience.
- Strong programming and BI skills with experience in; Big Query/SQL/HIVE, Python, Tableau, NIC and other BI tools.
- Smart Monitoring experience preferred
- Working knowledge of the GCAG/GFSG and other standards.
- Experience in extracting, refining and drawing insights from large and complex datasets.
- Creative thinker with ability to learn quickly and navigate unstructured, ambiguous situations.
- Strategic thought leadership with strong critical thinking, analytical and problem-solving skills
- Ability to collaborate and communicate effectively across teams, building strong relationships.
- Exceptional attention to detail and ability to simultaneously manage multiple projects.
- Excellent communication skills, expertise creating presentations with effective data visualizations, storytelling.
- High degree of comfort, agility, and resilience in a fast-paced dynamic environment.
- Experience in Merchant transaction and demographic Data is preferred.
- Bachelor’s degree required, master's or other advanced degree preferred.
- 4+ years of relevant experience preferred.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
