Senior Analyst- Cash App

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Business Title

Cash Applications

Job Profile Title:

Accounts Receivable & Accounts Payable Specialist II

Job Code:

Senior Analyst

Career Level:

11

Department/ Group:

Finance Services

Location:

Bangalore, India

Job brief

• Responsible for ensuring timely and accurate application of incoming payments to customer accounts.
• This role involves managing payment discrepancies, supporting cash reconciliation processes, and collaborating with internal and external stakeholders to resolve issues.
• The position is integral to maintaining up-to-date accounts receivable records and ensuring compliance with financial policies.
• Follow established policies, procedures, and management guidance.
• Manage the daily cash applications activities ensuring timeliness and meeting all required SLA.
• Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision.

Responsibilities & Duties

• Accurately post and allocate customer payments (checks, ACH, wire transfers, etc.) to appropriate accounts in ERP systems.
• Process unapplied and unidentified payments, ensuring timely resolution.
• Reconcile daily cash receipts with bank statements.
• Investigate and resolve payment discrepancies such as short payments, overpayments, or deductions.
• Collaborate with internal teams (e.g., PA, billing) and customers to address payment issues.
• Document and escalate unresolved discrepancies as needed.
• Assist in month-end close activities, including cash reconciliation and reporting.
• Generate and analyze accounts receivable reports to identify trends or irregularities.
• Support audits by providing relevant payment and cash application records.
• Identify opportunities to improve cash application processes and contribute to the implementation of best practices.
• Work with IT and finance teams to optimize system functionalities for cash application.
• Act as a point of contact for customer payment inquiries and related issues.
• Coordinate with treasury and bank teams for payment-related clarifications

Qualifications & Requirements

Minimum Requirements:

• Bachelor’s degree in accounting/finance or equivalent relevant courses.
• 4+ years of relevant professional experience in cash application
• Advanced knowledge and understanding of accounting standards and procedures and internal controls.
• Proven experience as a cash applications or similar role
• Excellent skills in investigating/researching payment history/details
• Knowledge of billing procedures and collections
• Proficiency knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Able to handle difficult or irate stakeholders
• Problem-solving skills
• Very keen to details
• Ability to work independently and contribute to broader team objectives
• Ability to multitask and manage time amid multiple deadlines

Attributes:

• Strong analytical and problem-solving abilities
• Interpersonal skills to communicate effectively with a wide range of positions within the organization.
• Good verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
• Strengthen relationships by creating and maintaining communication with internal/external stakeholders and/or team members; understand needs, resolve issues, and meet expectations.
• Cultural adaptability to cater clients in different regions.
• Actively look for ways to improve current process and ways of working
• Team player
• Amendable to work extended working hours on critical days (e.g. fiscal month end/quarter end/year end), Region Holidays and Weekends as needed.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.