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Job Title:Senior Administrator - Supplier Product Quality Support, FSSummary:This position will support FS Supplier Product Quality Management in ensuring timely delivery of agreed /adhoc reporting/activities through effective coordination with internal/external stakeholders.Responsibilities Include:Tasks and responsibilities of the position:Supplier Product Quality ComplaintsSupport high level product complaint investigation with site qualityCommunicate with suppliers to get the effective feedback of defectsReview all the product complaint handling status and follow up with site qualityMonitor the product complaints closure rateWork with SC/Proc. for claim compensation handling, to follow up material return processEnsure all documents of product complaints are maintained in SAP and closed on timeRaw Material OOS InflowTrack and monitor RM reject in FS sites & document the root causeEscalate RM rejects caused by internal issues and root causes to GSQLRegular review with sites to reduce internal issues (Spec misalignment, Wrong SAP data, etc.)Raw Material InventoryMonitor and ensure site team follow the Reject RM Return ProcessWork with Sites to improve Expiration Raw Materials handlingOthersFollow up FS supplier audit statusSupport/lead supplier improvement projectRegular review of product supplier performance with site quality and cross functionalKey Metrics Role is Accountable For:Ensure accuracy of the process/activities being handled. Work closely with the Global Supplier Quality Leader and local line manager in ensuring timely and quality service to business and improve the assigned Quality metrics –complaint rate/closure rate, RM reject etc.Qualifications:The following are required for the roleBasic Qualifications:Bachelor’s degree with major in ChemistryPrior experience of 3-5 years with min. 2 years quality experience working in a manufacturing site pref. chemical settingUnderstanding of quality tools, such as: Fishbone, 5why, C&E requiredAdvanced SAP, MS Excel and MS PowerPoint knowledgeGood English language skills (oral and written)Preferred Qualifications:Excellent communication skills – demonstrated ability to work with cross-functional teams in a global, matrix environmentDemonstrated ability to meet work and project deadlines producing high quality outputGood prioritization and organizational skills to manage multiple deliverablesQuality, Supply Chain or Procurement experience will be a plusISO 9001 internal auditor certification would be a plusWhat We Offer:At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future.#BePartoftheSolutionAbout Us:Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required tosubmit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
