Security Manager

Manage the Security function to provide a safe and secure hotel environment for our guests and employees.  Adhere to local regulations concerning Fire & Life Safety, hotel emergency procedures, safety, or other compliance requirements, as well as brand safety standards and local policies and procedures.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Works with Human Resources on manpower planning and management needs
• Effective control over valet parking to ensure minimal costs.
• Minimize payroll costing by effective staff control and hiring processes.
• Responsible for budgeting for the department.
• Effective utilization of outsourcing to ensure payroll costs is minimized.
• Compile and distribute security reports to relevant departments.
• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 
• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services.
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Prepare incident reports and ensure all allegations are properly followed up

What We need from you:

This is the head of Safety and Security job in a large full-service, luxury or resort hotel. Supervises a large number of employees in multiple shift operations including Security Guards/Fire Officers/ Employee Transportation / Local liasoningetc. Oversees multiple managers and supervisors. 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.