You are a strategic thinker passionate about driving solutions in Securities Services Operations Transformation (SSOT) Data Analytics and Intelligent Solutions . You have found the right team.
As a Vice President within the Securities Services Operations Transformation (SSOT) team, you will support the development of high-impact initiatives focused on deploying Automation and AI/ML-enabled solutions to enhance efficiencies and align the business with the target operating model. Projects will encompass workflow development, process automation, data transformation, and artificial intelligence (e.g., LLMs, NLP, Gen AI). This role offers the opportunity to innovate with cutting-edge technologies while collaborating with operations, product, and technology teams across the organization.
Role Overview:
As a Vice President, you will support the development of high-impact initiatives focused on deploying Automation and AI/ML-enabled solutions to enhance efficiencies and align the business with the target operating model. Projects will encompass workflow development, process automation, data transformation, and artificial intelligence (e.g., LLMs, NLP, Gen AI). This role offers the opportunity to innovate with cutting-edge technologies while collaborating with operations, product, and technology teams across the organization.
Job Responsibilities:
- Deliver all aspects of process automation, including solution architecture, development, testing, deployment, and continuous improvement, while adhering to firm standards, controls, and governance.
- Build solutions using intelligent automation tools, with experience in Alteryx, Tableau, UI Path, Instabase, and BPMN/Workflow tools like Camunda, Pega, and Power Automate.
- Collaborate with business analysts, stakeholders, and cross-functional teams to gather and understand requirements.
- Partner with clients and stakeholders to design, ideate, wireframe, and prototype features and experiences.
- Translate business requirements into detailed technical specifications and BPMN process models. Design and influence the automation, tooling, and data strategy in partnership with key stakeholders.
- Map processes by reviewing Standard Operating Procedures (SOPs) and creating detailed process flows. Utilize BPMN to model, optimize, and document business processes.
- Define and prioritize the product backlog to ensure alignment with business goals and user needs.
- Enhance the infrastructure required to support intelligent automation, facilitating scale and reducing time-to-market for automation solutions.
- Ensure compliance of IA builds against governance standards and applicable risk requirements (e.g., Jira, Data Use Council).
- Provide reporting, metrics/analytics, communications, and project support to management to ensure timely delivery against Objectives and Key Results (OKR), Key Performance Indicators (KPIs), and/or metrics.
- Build strong working relationships with key stakeholders. Mentor, coach, and develop junior talent within the team and across the firm.
Required qualifications, capabilities, and skills:
- Minimum 7+ years of experience in the financial industry, banking operations, or a related field.
- Minimum 7+ years of experience in developing automation solutions, delivering change, or equivalent experience.
- Bachelor’s degree from an accredited university.
- Strong technical acumen with advanced understanding of one or more "no-code/low-code" digital tools such as Alteryx or Tableau, and/or familiarity with programming languages like SQL or Python.
- Comfortable with both solution development and project management.
- Proven history in hands-on development and building end-to-end transformation projects involving low code/no code tools.
- Ability to independently deliver on multiple streams of work concurrently.
- Strong communication and interpersonal skills, with the ability to articulate technical and non-technical information..
- Ability to proactively identify business needs and engage and influence global stakeholders.
- Capable of dissecting complex problems and creating clear solutions.
- Working knowledge of basic PM competencies, such as Agile methodology.
Preferred qualifications, capabilities and skills:
- Experience in database management and API integration.
- Experience with BPM tools such as Camunda, Signavio, or similar platforms.
- Experience with platforms like Pega, Appian, Power Automate.
- Certifications in Scrum Master and Product Owner.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
