https://bayt.page.link/ZKZpaA3vpScmG1Tb9
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.


Your Role You will be responsible for developing + diversifying business in line with financial + volume targets. Your Responsibilities

You will be responsible for developing + diversifying business in line with financial + volume targets.


You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:


  • To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
  • To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
  • To monitor competition by gathering current marketplace information on pricing + products.
  • To report customer feedback to the CCL team, supporting resolutions as required.
  • To align with CCL colleagues when onboarding new customers.
  • To maintain + update the most relevant customer information in internal systems.
  • To regularly review customer portfolios with the CCL Managers + team.
  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills and Experiences
  • Minimum 5 - 6 years work experience in sales, particularly in the freight forwarding industry.
  • Strong customer service skills to build and maintain client relationships.
  • Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy.
  • Ability to work well within a team and support colleagues as needed.
Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
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