Job Title - Scheduling- Manager- CF HR
Management Level: 7- Manager
Location: Open
Must have skills: Project Management, Consulting, Recruiting or HR
Good to have skills: Stakeholder Management, Microsoft Proficiency , Organizational Skills
Job Summary:
Optimize project success at Avanade by balancing resources with both business and individual growth goals. Effectively and efficiently manage Avanade’s resource supply and demand to staff projects with the necessary capabilities and expertise.
- As a Scheduling Lead, you will cultivate and maintain relationships among business partners and be accountable for internal customer satisfaction. Acting as the primary point of contact (PoC) for your assigned business area, you will work with, but not limited to, the following various parties at Avanade to successfully manage resource supply and demand: client-facing employees, Sales, Practices Leads, HR Partners, Schedulers from other regions, and fellow Scheduling Leads. Additionally, you will lead a virtual team of Schedulers in designated locations by providing guidance on best practices, ensuring they understand and maintain optimized staffing processes.
Roles & Responsibilities:
Match Consultant Expertise with Projects: Align consultants' skills and career goals with project needs, ensuring the right fit for each assignment. - Stakeholder Management & Resource Planning: Work closely with leaders to forecast and meet resource demands, setting clear expectations on availability and supporting opportunity development.
- Maintain and Report Scheduling Data: Ensure scheduling data is accurate and up to date, generating insightful reports.
- Monitor and Report Utilization: Track and report on historical, current, and forecasted utilization, chargeability, and availability. Review and reconcile any gaps between forecasted resourcing and actual timesheets with Practice Leads.
- Enhance Scheduling Systems: Help drive improvements in scheduling processes and systems, integrating with finance and CRM tools for better efficiency.
- Support HR Initiatives: Assist in recruitment, training, and development efforts, contributing to broader HR initiatives.
- Coordinate Cross-Regional Assignments: Manage inter- and intra-region assignments, ensuring smooth transitions for consultants between engagements.
- Facilitate Resource Meetings and Reviews: Lead regular resource meetings, project inductions, and post-engagement reviews, documenting key discussions.
- Primary Point of Escalations: Act as the main point of contact for escalations, ensuring timely and effective resolution of issues.
- Leadership and Guidance: Provide management, support, mentorship, and growth opportunities for other schedulers within the business unit. Oversee team members by dividing responsibilities and supporting training initiatives for new hires. Contribute to area-level initiatives as required.
Professional & Technical Skills:
- Stakeholder Management: Demonstrated ability to balance and facilitate the needs of various stakeholders (customers, Business Development, Capability Directors, consultants) in a dynamic environment.
- Microsoft Technology Proficiency: Strong knowledge of Microsoft technologies and MS Office suite
- Organizational Skills: Exceptional organizational and multitasking abilities, capable of meeting deadlines and managing multiple priorities.
- Autonomous and Action-Oriented: Works well independently, making decisive actions under pressure and deadlines.
- Proactive and Responsible: Responsible, taking ownership of tasks while demonstrating persistence and decisiveness.
- Communication and Collaboration: Outstanding written and verbal communication skills, with the ability to interact effectively with diverse teams.
- Professional Experience: 7+ of experience in Project Management, Consulting, Recruiting, Human Resources, or similar fields.
Additional Information:
· Intermediate English speaking and written ability
About Our Company | Accenture
Will the leads be regional? In US I currently have arranged by practice. Assigned "business area" might be better wording to keep general.
Experience: 10+ Years of experience
Educational Qualification: Bachelors and/or Postgraduate in any field.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us atwww.accenture.com
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