At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Lead a team of developers and administrators to support and develop new solutions on various Salesforce platforms including Service Cloud, Commerce Cloud, Revenue Cloud, and Sales Cloud
Work closely with the North American development team to act as one team in supporting and delivering Salesforce functionality
Allocate team resources in conjunction with North American counterparts to ensure 24/7 support especially during upgrade/fixes
Oversee team development efforts, providing mentorship and technical guidance to ensure a high level of deliverable
Actively participate in daily scrum meetings and ensure tasks assigned to team members and self are completed on time to support project deliverables
Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance
Identify and lead process improvement opportunities
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues
Design, develop and test programs of average to high complexity
Create and maintain documentation related to important support processes
Facilitate transition of applications from development to production
Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close
Resolve conflicts/issues of medium complexity and escalate to others as appropriate
Proficiency in Salesforce Configuration, Customization and development (Apex, Visualforce, Lightning Web Components and Flow
Coach, mentor, review and provide technical leadership to the Salesforce Development team and their technical artifacts
Lead technical discussions and effectively communicate technical concepts to both technical and non-technical audiences
Optimize managed application performance, focusing on efficient queries, bulk processing. and adherence to Salesforce Governor Limits.
Deep understanding of Salesforce B2B, CPQ and CRM capabilities.
Experience with implementing Quote to Cash Solutions
Develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies.
Participate in the full application life cycle - design, development, testing, and deployment, providing guidance on best practices and innovative solutions
Design, develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies.
Work with technical teams and architects to finalize architectural specifications and create solution and integration designs with estimates and reasonable timeline targets
Develop proofs of concept as needed during the design and requirements phase to evaluate products and integration strategies.
Validate application code using unit tests, security tests, and profiling tools.
Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments.
Produce project documentation, including functional and technical designs
Qualifications
Minimum of 5 years of experience in Salesforce development, plus 3 years of experience working as a manager or lead, or
Bachelor’s degree in Computer Science or a related major
Proficiency with Apex, Java or C#; SOQL or SQL; and Lightning Web Components or web development .
Experience with modern IDEs, version control (Git), Agile tools (JIRA) and DevOps is desirable.
Understanding of Agile, Scrum, or other iterative development methodologies. Proficiency with data modeling.
Advocates for and adheres to the usage of defined Coding Standards
Salesforce certifications are preferred but not required
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.