Salesforce CRM Analytics Developer

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We are seeking a skilled and experienced analyst for our Intelligence & Analytics team in driving innovation, quality, best practices, and standardization of Salesforce solutions across the organization. The ideal candidate will have a deep understanding of Salesforce platform capabilities, proficient in Salesforce testing tools and methodologies and strong knowledge of Salesforce platform and customization

Responsibilities:

• Architecting and designing analytics solutions that leverage Salesforce CRM data to provide actionable insights for business users.
• Developing data models and structures to organize and optimize data for analytics purposes within Salesforce CRM.
• Creating interactive dashboards, reports, and visualizations using Salesforce Analytics tools (e.g., Einstein Analytics, Salesforce Reports and Dashboards).
• Customizing Salesforce CRM to integrate with external data sources and analytics tools for comprehensive data analysis and visualization.
• Integrating data from multiple sources into Salesforce CRM to enable holistic analytics and reporting capabilities.
• Implementing automation processes for data extraction, transformation, and loading (ETL) to ensure data accuracy and consistency for analytics
• Optimizing data queries, reports, and dashboards for performance to deliver fast and efficient analytics solutions.
• Providing training and support to end-users on using analytics tools within Salesforce CRM to empower data-driven decision-making.

Required Skills and Qualifications:

• 3 - 5 years of experience in CRM analytics development with expertise in advanced analytics.
• Proficiency in Salesforce CRM and analytics tools such as Salesforce Einstein Analytics, Salesforce Reports, and Dashboards.
• Experience in data modeling, data visualization, and analytics solution design.
• Knowledge of ETL processes, data integration techniques, and data warehousing concepts.
• Strong understanding of CRM principles and business processes.
• Programming skills in languages like Salesforce Apex, SQL, or Python.
• Certification in Salesforce CRM and analytics tools is a plus.

Attributes:

• Analytical mindset with a focus on deriving insights from data.
• Problem-solving skills to address complex data challenges.
• Strong communication and collaboration skills to work with cross-functional teams.
• Detail-oriented and quality-focused in analytics solution development.

Education
EDUCATIONAL QUALIFICATIONS:
 

• Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Skills & Knowledge
Behavioral Skills:

• Creativity & Innovation
• Decision Making
• Planning
• Presentation Skills
• Risk-taking
   

Technical Skills

• Automated Screening and Testing
• IT Controls
• Software Testing Frameworks
• Technical Documentation

.

Experience & Educational Requirements:
Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 2+ years of directly-related or relevant experience, preferably in software designing and development.
Preferred Certifications:
Android Development Certification
Microsoft Asp.Net Certification
Microsoft Certified Engineer
Application/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAF
Certified Scrum Master
SAFe Agile Certification
DevOps Certifications like AWS Certified DevOps Engineer
Skills & Knowledge:
Behavioral Skills:
Critical Thinking
Detail Oriented
Interpersonal Communication
Learning Agility
Problem Solving
Time Management
Technical Skills:
API Design
Cloud Computing Methodologies
Integration Testing & Validation
Programming/Coding
Database Management
Software Development Life Cycle (SDLC)
Technical Documentation
Web Application Infrastructure
Web Development Frameworks
Tools Knowledge:
Cloud Computing Tools like AWS, Azure, Google cloud
Container Management and Orchestration Tools
Big Data Frameworks like Hadoop
Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
Microsoft Office Suite
NoSQL Database Platforms like MongoDB, BigTable, Redis, RavenDB Cassandra, HBase, Neo4j, and CouchDB
Programming Languages like JavaScript, HTML/CSS, Python, SQL
Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned