Job Title:
Sales Technology Specialist
Job Description
About Concentrix
Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.
Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.
Visit www.concentrix.com to learn more.
About Concentrix Analytics:
Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers.
With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021.
For more information, please visit Analytics & Consulting | Concentrix
- Job Description:
We are seeking an eager to learn and highly motivated Sales Technology Specialist to join our team. This will be a key role in supporting our Sales Team and ensuring seamless operations. You will assist in sales administration tasks, process optimization projects, and technology transformation initiatives.
Responsibilities:
● Assist in maintaining and updating sales databases and CRM systems.
● Coordinate with various areas of the business to ensure timely delivery of requests and resolution of production issues.
● Provide administrative support for our current tech stack.
● Respond to internal inquiries and requests and provide support as needed.
● Own BUAT of new implementations to ensure a successful launch for the stakeholders
● Assist in technology implementation by managing key project deadlines.
● Collect and respond to Sales requests for enhancements and manage a
production issue intake process.
● Assist in outlining requirements and documenting processes and procedures
● Scope and detail the requests and enhancements in technical terms for the
business.
● Discover and assist in evaluating new technologies to meet the needs of our Sales team.
Minimum Requirements:
● Demonstrate an interest in technology sales
● 2+ years of experience in a Sales/Revenue Operations or related field, with a
focus on sales tech stack, project/ticket delivery and PMO.
● 3+ years of experience in Salesforce CRM
● Proficiency with JIRA, Gong, Google Sheets, Google Slides and other GSuite
products
● Excellent communication skills (verbal and written)
● Detail-oriented with strong organizational skills.
● Comfortable working and communicating across teams
● Ability to multitask and prioritize tasks in a fast-paced environment.
Location:
IND Pune - Amar Tech Centre S No.30/4A 1
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
