AVEVA is creating software trusted by over 90% of leading industrial companies.
Job Title: Sales Support Administrator
Location: Mumbai, India
Employment: Full time, regular, Hybrid
Benefits: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support.
The Job
Primarily responsible for providing overall sales administrative support to Sales team including licensing, quotations, CRM, contracts and related matters. Also responsible for supporting team level activities like recurring meetings and enablement.
Principal accountabilities
Work with Contract / legal team on customers - KYCU, KYC, EUU, Credit Check etc and ensure end of quarter reminder to the sales team
Ensure SFDC Opp# are marked as close won after updating info in SFDC and checking all necessary documents
Follow up to ensure all documents (GCF, ORF, EUU, KYCU etc) are signed before COR can be completed, triggering SO to book
PO reviewed and acknowledged with signature
Uploading PO in SFDC and follow up with customers
Train new joiners on the Sales booking process
Work with technical team on the preparation of training orders
Preparing training completion form, attendance sheet and training certificates
Submitting the documentation to OM for invoicing
Assist sales team in vendor registration in customer’s portal
Assist sales team in registering for tenders
Schedule recurring business meetings (such as Sales All Hands, India All Hands, Share & Learn, LT meeting etc) and booking of meeting rooms. Own agenda preparation / finding speakers etc.
Drive planning and preparation of presentation decks for Sales Meetings
Take notes on the action points for LT / SKO and follow up with the sales team
Plan, prepare & help execute SKO (Twice a year)
Maintain group DL email list / Team Channel Chat
Maintain India Sales Org Chart and India Account Master List
Assist and follow up with sales team on the potential leads when SE provide us with 2 weeks Innovation Hub Calendar.
Liaise with SE Innovation Hub to schedule AVEVA customer visits.
Track and ensure timely completion of sales enablement by sales team
Important Working Relationships
Sales team
Technical team
Marketing team
Finance team
APAC Business Support (Contract & Licensing) team
Customers
Knowledge, Skills & Experience Required
Ability to work effectively without close supervision
Excellent communication skills, both verbal and written
Flexibility to deal with the demands of a dynamic environment
Strong sense of responsibility, and able to work under pressure in meeting deadlines
Flexibility to work additional hours at times of peak workloads (e.g., quarter end)
Good interpersonal skills and ability to deal with a variety of stakeholders
Full working knowledge of Microsoft office suite applications (MS Words, Excel, Power Point, Access)
Ability to develop basic understanding of business and strategy to be able to support business meetings
Minimum of 3 years related working experience with the relevant skills
India Benefits include:
Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.