About the Job:
The Red Hat Sales Reporting and Analysis team is looking for a Sales Operations Analyst to join us in Pune, India. In this role, you will perform sales operations activities to support Global Sales (field sales + inside sales) team. You will conduct thorough and ongoing opportunity management, data validation, consolidation, cleansing, and maintenance. You will serve as the primary interface for renewals, sales support. We will need you to be able to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.
What will you do?
Operations lifecycle management- quote creation, order/quote form creation, PO processing, approval management etc.
Cross-reference and reconcile data across different systems like Salesforce.com, financial and commissions systems, or Oracle.
Create and maintain reports and dashboards to showcase key business metrics.
Ensure opportunity data management and validation in line with different RTM business rules.
Fielding and resolving queries from sales teams.
Work on adhoc reporting requests or tasks.
Complete all deliverables in a timely fashion, ensuring proper quality checks, analytics and business context reviews, and associate revisions
Develop understanding of Red Hat’s workflows and a detailed understanding of our policies
What will you bring?
Bachelor's degree; equivalent degree at an accredited university or equivalent experience will also be considered.
3+ years of industry experience in sales ops, sales support.
Ability to understand and transform data to meet customers' needs and business context in a customer-friendly, quality-first manner.
Good analytical and quantitative skills, with the ability to work with large data while maintaining a high attention to detail.
Proficient with spreadsheets.
Excellent communication skills; focused on delivering results.
Experience working with Salesforce.com, as well as transactional reporting and CRM systems is preferred
About Red Hat
Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.