Experience & Industry Knowledge
·Minimum 5+ years of experience in the inbound travel trade, with a focus on luxury hospitality.
·Strong understanding of B2B travel partnerships, including tour operators, travel agents, and Destination Management Companies (DMCs).
·Extensive knowledge of global inbound markets (USA, Europe, Middle East, APAC), including travel trends, consumer behaviors, and market preferences.
·Experience in crafting and implementing strategic sales initiatives to increase inbound business.
Sales & Relationship Management
·Develop, maintain, and expand strong relationships with key travel trade partners.
·Identify and secure new business opportunities by targeting high-value travel trade partners.
·Negotiate contracts, preferred rates, and co-marketing agreements to ensure profitability and market presence.
·Organize, execute, and manage familiarization (FAM) trips for travel agents and key stakeholders.
·Represent the company at international travel trade shows and networking events to enhance visibility and strengthen partnerships.
·Work with marketing teams to develop customized B2B marketing campaigns, sales presentations, and promotional activities.
Strategic & Commercial Acumen
·Conduct detailed market research, competitor analysis, and trend forecasting to formulate winning sales strategies.
·Develop and implement competitive pricing strategies to optimize revenue streams and business mix.
·Leverage data-driven insights to identify growth opportunities and drive business expansion.
·Monitor sales performance, generate reports, and adjust strategies based on KPIs and financial targets.
Operational Excellence
·Work closely with internal teams to ensure seamless guest experiences.
·Act as a liaison between travel partners and internal departments to coordinate group bookings, VIP arrangements, and personalized travel experiences.
·Ensure that all B2B transactions, agreements, and collaborations are aligned with the brand’s quality standards and service excellence.
Soft Skills & Personal Attributes
·Strong networking, communication, and interpersonal skills to cultivate long-lasting partnerships.
·Excellent negotiation and persuasion abilities to secure high-value deals.
·Results-oriented mindset, with a proactive approach to achieving and exceeding sales targets.
·High level of organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
·Adaptability and problem-solving skills to navigate dynamic market conditions and changing client needs.
·Bachelor’s degree in Business, Hospitality, Tourism Management, or a related field.
·Proven track record in luxury travel sales, business development, or hospitality sales.
·Strong presentation skills with the ability to deliver compelling sales pitches and proposals.
·Excellent problem solving and interpersonal skills.
·Demonstrate a growth mindset.
·Coach, mentor & Empower T.E.A.M.