As Sales Manager, You will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the Retreat.
Duties and Responsibilities
As Sales Manager, you will assume full responsibility for the efficient operation of the Sales & Marketing department to provide exceptional products and services within brand operating standards. Your key role is to drive the right business at the right price to ensure the resort achieves budgeted occupancy, rate and revenue.
The duties and responsibilities will include:
- Work as in accordance with the company requirements and as assigned by your supervisor
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Retreat on a weekly basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare monthly action plan for main market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under your management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Retreat facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Retreat
- Attend Retreat clients and local community business events to network and maintain high visibility
- Update Director of Sales/ Director of Sales & Marketing on market trends and business leads
- Attend all briefings, meetings and trainings as assigned
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the retreat fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications
- Degree/Diploma in Tourism / Hospitality Management / Events Management
- Minimum 2 year of experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Location - Mumbai
