Job Description
KEY OPERATIONAL RESPONSIBILITIES
Financial
Achieve business targets by managing the hotel total revenue and Market share, develop where possible sales through TARS connected channels, in favour of hotel direct channels.
Operational
Define and implement the hotel sales strategy in accordance with the country/brand global strategy
Identify business opportunities and ensure clients loyalty in the hotel through the promotion and enrolment to Accor loyalty programs.
Business plan /Analysis
Track, analyse and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.
Team Management
Manage sales team (in the hotel): set objectives and targets, analyze and optimize outcomes. Ensure training and competencies development.
Shadowing new joiners in the Sales Team.
General Duty
Ensure that a “Sales culture & performance” is spread in the hotel, through the participation in Sales & Revenue meetings and regular information provided to the hotel teams.
Qualify client’s needs; expectations and directions to define the value proposition to be delivered and the partnership possibilities.
Develop close relationships with clients, e-partners and key decisions makers to increase Accor’s weight/position.