Sales and Service Engineer

Founded in 1917,John Craneis a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part ofSmiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

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Responsibilities:

• Maintaining the call frequency with the customer. Building relationship with the customer by maintaining high ethical standards.
• Maintain the existing installed base and generate conversion business.
• Focus on new products.
• Generating the quotation through SAP installed and follow up with the customer for the order.
• Booking the order and liaising with the Sale Support Bangalore to ensure the customer request date for the delivery.
• Support finance for any issues related to payment, collection of statutory forms.
• The person being in Chennai has to visit OEM's like SPX, BPCL & consultants like Technip, EIL, Lurgi India, Punj Lloyd, Mott Macdonald, Samsung Engg, & Bechtel to support them during pre-bid & at the same time gather the information on the projects. To update the FF team on the upcoming projects & development
• Generating the quotation through SAP installed and follow up with the customer for the order.
• Booking the order and liaising with the Sale Support Bangalore to ensure the customer request date for the delivery.
• Support finance for any issues related to payment, collection of statutory forms.
• Will have to cater Seals services / Maintenance to customer.

Skills & Experience:

• BE in Mechanical / Industrial/ Production/Chemical with 4-8 years of experience
• Must have the working knowledge of product (mechanical seals or pumps) or the pump OEM market.
• Must be a candidate from the area with fluency in local language.
• Should have good communication skills.
• Knowledge of SAP/CRM

Diversity & Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane)