S&C -GN - SC&O – Operations & Process Transformation Manager

Business Process Transformation Practitioner

Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

Practice: Operations & Process Transformation, Function: Supply Chain and Operations, Business Unit: Strategy & Consulting, Global Network I Areas of Work: Business Process Transformation, Operational Excellence | Level: Manager or Consultant | Location: Gurugram, Mumbai, Pune, Bengaluru, Chennai, Hyderabad, Kolkata | Overall Relevant Exp: 7+ years for Consultants and 10+ years for Managers

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Have you been part of large Business transformation programs for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

As a part of our Operations and Process Transformation Center of Excellence within Accenture Strategy and Consulting, you will help organizations reimagine and transform their processes for tomorrow—with a positive impact on the business, society and the planet. While we are housed within Supply Chain and Operations from a reporting point of view, we are function agnostic and work across enterprise-wide processes including Finance and Accounting, Human Resources.

Together, let’s innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world.

We are seeking a highly skilled and experienced practitioners to drive our Business Transformation programs. The ideal candidate will have a strong background in management consulting, with a proven track record of successfully delivering large-scale transformation projects. This role requires excellent problem-solving skills, strategic thinking, client stakeholder management and communication skills to drive change and achieve business objectives.

Key Responsibilities:

• Lead and manage business transformation programs, ensuring alignment with organizational goals and objectives.
• Work closely with clients to understand their key priorities, shape the transformation roadmap and lead the Innovation agenda for clients
• Design and deliver transformation roadmap and business case, aligning with client goals and objectives
• Deploy Accenture’s standard methods, tools and assets to drive standardization during the implementation.
• Develop and implement strategies to drive business process improvements, enhance operational efficiency, and achieve cost savings.
• Conceptualization and implementation of GenAI, AI, Analytics, automation products and solutions to drive innovation in client processes
• Collaborate with cross-functional teams, including Consulting, Operations and Client account teams to ensure successful project execution.
• Identify and mitigate risks associated with transformation initiatives.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Monitor and report on project progress, ensuring timely delivery and achievement of key milestones.
• Engage with senior stakeholders to communicate project status, challenges, and successes.

Your experience counts!

• MBA or equivalent advanced degree preferred from Tier 1 or Tier 2 Business schools.
• Minimum of 7 years of experience for consultants and Minimum of 10 years of experience in management consulting or an internal consulting team or a similar role with a focus on business transformation.
• Proven experience in delivering large-scale transformation projects, preferably in a consulting environment.
• Strong analytical and problem-solving skills, with the ability to think strategically and drive change.
• Prior experience in enabling GenAI, AI and RPA technologies in client processes is highly preferred
• Experience in authoring business case for large Business transformation programs
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.
• Proficiency in project management tools and methodologies.
• Ability to adopt and deploy new methods and approaches with focus on value.

Key Skills:

• Deep functional expertise in one of the following processes – Procure to Pay, Record to Report, Order to Cash, Hire to Retire (or)
• Deep Industry experience in the core processes of one of the following industries – Financial Services, Consumer Goods and Retail
• Certification in Lean Six Sigma (Black Belt or Master Black Belt), Project management (PMP, PRINCE2) or related disciplines
• Experience in digital transformation, process improvement, and change management.
• Knowledge of industry best practices and emerging trends in business transformation.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com

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