RPA Business Analyst Lead
Position Overview
We are seeking an experienced RPA Business Analyst Lead to spearhead robotic process automation initiatives within our organization. The ideal candidate will have a strong background in business analysis, process improvement, and technology implementation, with a focus on delivering high-quality automation solutions that enhance operational efficiency.
Overall Responsibilities
- Lead the RPA business analysis team in identifying, analyzing, and documenting automation opportunities across various business units.
- Collaborate with stakeholders to gather requirements and translate them into actionable automation solutions.
- Facilitate workshops and meetings to understand business needs and gather input on process improvements.
- Develop comprehensive business requirement documents (BRDs) and functional specifications for RPA implementations.
- Coordinate with RPA development teams to ensure seamless project delivery and adherence to timelines.
- Monitor the performance of implemented RPA solutions and make recommendations for enhancements.
- Provide training and support to users and stakeholders on RPA tools and solutions.
- Ensure compliance with governance and security standards in RPA initiatives.
Software Requirements
- RPA Tools: UiPath, Blue Prism, Automation Anywhere
- Database Technologies: SQL, Excel
- Process Mapping Tools: Visio, Lucidchart
- Collaboration Tools: JIRA, Confluence, Trello
Category-wise Technical Skills
Business Analysis:
- Strong skills in gathering, documenting, and validating business requirements.
- Experience in producing business requirement documents (BRDs), process flows, and use cases.
RPA Expertise:
- Proven experience in implementing RPA solutions using popular tools such as UiPath or Blue Prism.
- Familiarity with the RPA development lifecycle and best practices.
Process Improvement:
- Knowledge of process mapping and analysis methodologies (e.g., Lean, Six Sigma).
- Ability to analyze and optimize processes for automation feasibility.
Technical Proficiency:
- Proficient in SQL and Excel for data analysis and reporting.
- Familiarity with integration techniques and APIs.
Experience
- 8-10 years of experience in business analysis, with a significant focus on RPA projects.
- Proven track record in leading teams and managing end-to-end automation initiatives.
- Strong understanding of business processes in financial services or a related industry.
Day-to-day Activities
- Lead the analysis of business processes and identify opportunities for automation.
- Work closely with stakeholders to define project scope and deliverables.
- Review and refine requirements with technical teams to ensure clarity and feasibility.
- Develop and maintain documentation related to processes, requirements, and testing.
- Oversee the execution of RPA solutions and ensure users are trained and supported.
- Analyze performance metrics of RPA implementations and recommend improvements.
- Act as a liaison between business units and technical teams to ensure alignment.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Relevant certifications in business analysis (e.g., CBAP) or RPA tools are a plus.
Soft Skills
- Strong analytical and problem-solving skills to manage complex business challenges.
- Excellent written and verbal communication skills for effective stakeholder engagement.
- Ability to lead teams and manage projects effectively in a collaborative environment.
- Adaptability and a proactive mindset to support continuous improvement efforts.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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