Royalty Operations & Accounting Assistant

About the Team:

The Royalty Support team in India provides royalty services to Pearson royalty management teams in the US, UK, Canada, India, APAC and DACH regions. As a Royalty Operations & Accounting Assistant, you will be responsible for executing the day-to-day operations / functions of Royalty Operations. This includes: (1) Timely preparation and review of Royalty Statements and related processes, including advance payments and scheduled payment runs (2) Performing the author inquiry process. Individual will oversee supporting management's reporting of metrics and informing supervisors of any odd circumstances. 

General Profile

• Role requiring limited or no work experience, expanding skills with customer relationship or operational processes.
• Works with close supervision or within clearly defined operating procedures. 
• Bachelor’s degree is required. 

Expertise

• Develops knowledge of activities and procedures of own job 
• Learns standard processes and ways of working within own area through acquiring work experience. 

Accountability

• Recognizes and solves routine problems that occur in own work area; evaluates and selects appropriate solutions from established options. 
• Review author’s royalty statement and discuss the issues with the approvers and take remedial actions to eradicate the error or financial impact. 
• Request and perform off-cycle payments, adjustments and other manual tasks that affect author's royalty statements.
• Provide quality customer service to authors, agents, portfolio team and other stakeholders. Update vendor master records, such as change of banking details, address, and contact information, etc. Ensure accurate accounting based on contractual terms in the royalty accounting systems. 

Leadership

• Manages own workload under direct supervision.
• Impacts the quality of own work and contributes to the team. 
• Adapts own behavior and approach to different types of work. 

Influence

• Communicates information professionally in a clear and timely manner. 
• Develops relationships with team members in own area.
• Adhere to internal controls and compliance standard, including obtaining necessary approvals per SOA. 
• Perform other duties as needed and assigned and communicates information professionally in a clear and timely manner. 
   

• Effectively manages workload with direct supervision, demonstrating outstanding written and verbal communication skills, along with strong time management abilities. 
• Impacts the quality of own work and contributes to the team 
• Competency in Microsoft applications including basic MS Word and intermediate MS Excel