Amazon.com looking for a smart, enthusiastic, hard-working, and creative candidate to join as Catalog Specialist II. We are seeking a candidate who will primarily be responsible for driving generation and implementation of high impact improvement insights and solving challenging business goals. You will utilize data and develop creative processes to improve your team’s performance. You will directly work with policy, program, tech and product management teams to develop scale-able, long-term solutions which will have a significant impact on sellers, customers and Amazon. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance.
Key job responsibilities
· Establish Standard Operating Procedures, process controls, recommend revisions and ensure alignment with business goals
· Able to drill into large amounts of data and extract meaningful business metrics.
· Perform data analysis on trends observed and recommend solutions to the product and Business teams
· Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust
· Perform high level failure (error) investigations which may be either operational or business specific in nature
· Establishes key reporting for functional area & write strong, well-structured and detail oriented reports in a clear, concise and audience-specific format
· Demonstrates the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution
Knowledge of SQL and Advanced Excel (Array and Statistical formulas)
Experience using data to influence business decisions
2+ years of interacting with customers/stake holders experience
Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
Knowledge of visualization tools such as Tableau, Datazen, SSRS
Experience back office operations, escalation management and troubleshooting environments
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