Job DescriptionAre You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.). You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.
How you will contribute
As a subject matter expert (SME) for processes in your area, you will provide input to capability-building materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools, automation, digitization and application for processes in line with group priorities and strategy. In addition, you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability. In this role, you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis. Working with other teams, you will manage issue escalations. As an SME, you not only understand, but keep abreast of industry-wide best practices in your area.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your process area or capability
- Knowledge cascading including training others and creating process documentation (for example, standard operating procedures)
- Key performance indicator reporting
- Project management
- Stakeholder management
- Good communicating and interpersonal skill with judgment and decision-making capability and the ability to articulate ideas, actively listen, and read non-verbal communication
- Engaging, inspiring, and influencing people
- Analyzing and synthesizing ideas to draw objective conclusions and to write concise reports
More about this role
This role sits within our newly transformed HR function and you will be supporting the business across a range of HR activity from Hire to Retire (HTR).
What you need to know about this position:
This role will provide leadership and direction to deliver PD Evaluation, Salary Survey participation and YE Planning activities and Compensation Program administration for Sub Saharan Africa
What extra ingredients you will bring:
- Provide day-to-day guidance and direction to the Compensation Administration Team
- Manage communication and implementation of annual compensation programs (including merit, incentive and equity over 12 months annual processes) as well as compensation projects supporting business strategic initiatives and alignments.
- Manage the design, communication and implementation of SSA incentive programs, including Sales “contests”
- Complete market surveys and analyze results to recommend annual adjustments to wage structures for hourly non-union employees and annual salary structure movement for unique salary ranges.
- Partner with business leaders, HR Business Partners and Labor Relations to develop appropriate communication strategy and materials
- Review and approve the appropriate salary grade/band for positions primarily using the Hay methodology with consideration given to internal slotting and external market data.
- Lead development of simple and objective salary grade/band criteria for positions with multi-grades/bands to ensure internal equity and competitiveness with external market.
- Manage broader compensation projects. Examples include the annual competitive review process, education of managers and HR colleagues on company compensation philosophy and programs, evolution of performance rewards strategy, etc.
- Works with Compensation COE to align on annual salary and ad hoc surveys, vendor selection and survey strategy; Initiates contract for vendor
- Manage ad hoc compensation-related analysis and requests
- Perform activities of Compensation Administration team members as needed
Education / Certifications:
- University Degree required (Human Resources, Business, Accounting preferred)
Job specific requirements:
- Experience with Compensation Administration (3-6years) required
- Experience with job evaluation (Hay preferred), salary surveys, market pricing and salary range analysis required
- Experience with being part of projects and experience vendor relationships
- Experience with cost modeling
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Mondelēz International’s Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets.The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne.The Business Unit’s Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job TypeRegularService Operations (Delivery)Global Business Services
