Purpose of Position
The Deduction Analyst investigates and analyzes outstanding Retailer deductions/chargebacks to determine if they are following the terms of the applicable agreement. In this position, you will work with Sales/logistics and Finance to ensure appropriate documentation is completed and communicated to Retailers. Courteously dispute invalid deductions with Retailers. Work closely with our internal stakeholders to prevent revenue leakage. Providing insight to accounting and sales on process improvements to organize, analyze and validate deductions more effectively. Work as part of a Team and independently when needed. When it comes to recognizing and addressing retailer behaviors, this analyst role is essential.
Main Accountabilities /Duties and Supporting Activities:
- Research deductions for a portfolio of retail accounts within a specified timeframe & in accordance with Company policies.
- Examine and reconcile rebate & Promotional deductions against related credit memos or contracts while reporting on deduction discrepancies.
- Be able to demonstrate knowledge of all retail deduction types.
- Maintain detailed records of deduction investigations and resolutions.
- Ensure adherence to company financial policies and industry compliance.
- Be able to use critical thinking skills to analyze and dispute claims.
- Assist with maintenance of the database of all customer contracts/agreements when input is required in this area of expertise.
- Uses the software tools available to drive efficiencies in the charge-back analysis process.
- Prepare documentation to request credit or repayment.
- Follow-ups with retailers to gather information or collect payment related to chargebacks.
- Prepare and publish reports of the aging reports.
- Present findings at bi-weekly account review with the manager
Requirements
- Night Shift - 2:30 PM IST to 11:30 PM IST
- Ability to work independently and organize/prioritize large volumes of data.
- Exceptional communication skills, both verbal and written.
- Proficient in Excel and Microsoft Office.
- Capability to work closely with cross-functional teams to achieve results.
- Complex problem solving with a focus on attention to detail.
- 2/3 years’ experience in a deduction/charge-back analysis role (preferably in retail)
- Preferably experienced in SAP S4 Hana
The position responsibilities outlined above are not to be construed as all encompassing. Other duties and responsibilities may be required and/or assigned as necessary.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
