Retail Space Manager

As the Retail Space Manager, you play a key part in securing the Expansion mission. You will lead the Regional Retail Space team and contribute to secure a store customer experience excellence in your region by creating and driving regional plans for commercial upgrades of our retail spaces across the portfolio. You are responsible for securing regional project planning and the management of the Key City projects and/or other new format roll-outs. You are the regional counterpart to the global Retail Experience & Design team, and a key link between regional Sales and Expansion teams.

You are a result driven, strategic and analytical person with great leadership skills combined with a visionary approach. You are a strong project manager, with great communication skills, who can bring the right team of experts together to drive a shared agenda. You work strategically and have a multichannel perspective in your long-term and short-term planning and decision-making. You collaborate effectively with groups of diverse people, and you communicate in an inspiring way to motivate colleagues and teams. You have a very good general understanding of many parts of our business, especially Sales and Expansion. 

Key responsibilities

• Co-create the vision for the retail space in your region, based on global strategic direction.
• Work closely with the regional Expansion management team as well as regional Sales, Store Design, Tech & Operations teams to ensure that the retail space plan is based on the customer behavior in all channels in your region, as well as the Brand Plan.
• Have the full overview of commercial initiatives in the pipeline in your region, and act as a link between global Retail and regional Expansion teams, to ensure that projects are executed effectively and efficiently.
• Secure project management of Key City projects together with the region and sales market. Aligning all stakeholders, driving decision-making, and ensuring the project is delivered on time.
• Drive talent management by identifying and developing talents to build organization and diverse teams.

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Being part of our omni journey means there is not one clear path. We ask of you to be opened to change and take part in creating an organization for the future. This is an opportunity for open-minded team players that by being curious, innovative, and forward-thinking want to change our business and the whole industry.

What you need to succeed:

• Extensive Sales and/or Expansion experience, or relevant senior management positions
• Good knowledge in expansion strategy, store customer experience, Merchandising and assortment as well as knowledge of our competition.
• Experience from working in an international, matrix organization with several stakeholders and seniority levels.
• Excellent communication skills and experienced in managing a team.
• Flexibility to travel within the markets on a frequent basis.

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This is a full-time position, reporting to the Regional Head of Expansion for India.

This position is based at the Support Office in Bangalore, Karnataka, India.

Apply by sending in your CV in English as soon as possible, but no later than October 10th, 2024. Due to data policies,

we only accept applications through career page.

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.