Established in 1998 and working in over 60 languages, the Keywords Group is a fast-growing plc., listed on the London Stock Exchange’s AIM market. Keywords is an international service provider to the global Video Game Industry with offices in Dublin, Tokyo, Singapore, Shanghai, Beijing, Montreal, Barcelona, Madrid, Rome, Milan, Rio de Janeiro, New Delhi and more. Working on a worldwide basis, we provide a range of linguistic, testing, quality control and customer support services to Video Game Developers and Publishers alike.
We are seeking an experienced and detail-oriented External Resource Management Lead to oversee and optimize resource management processes within the gaming localization industry. This role focuses on managing a diverse pool of resources, including text translators, audio specialists, and DTP (Desktop Publishing) professionals, to ensure seamless project execution. As the Resource Lead, you will lead a team and work closely with Sr. Production Managers, Project Managers, Quality Assurance teams, and external vendors to deliver high-quality localized gaming experiences.
Key Responsibilities
Resource Planning and Team Management:
- Lead the resource management team for a portfolio, ensuring the effective assignment of translators, audio engineers, voice-over talent, and DTP specialists for gaming localization projects.
- Forecast resource requirements based on project pipelines and align allocations accordingly.
- Maintain and expand a database of qualified resources, including freelancers and vendors, to meet project demands.
Operational Efficiency and Workflow Optimization:
- Develop and implement resource allocation strategies for text, audio, and DTP tasks, ensuring efficiency and scalability.
- Streamline workflows and tools to optimize collaboration between departments and minimize project delays.
- Monitor resource utilization rates and adjust processes to improve productivity and minimize downtime.
Vendor and Partner Management:
- Build and maintain strong relationships with external vendors, freelance talent, and in-house teams.
- Evaluate vendor performance, negotiate contracts, and ensure adherence to quality standards and delivery timelines.
- Key communicator of senior management and external resources.
Project Collaboration:
- Work closely with Sr. Production Managers, Project Managers to understand the specific requirements of each project.
- Ensure the availability of resources skilled in handling complex and large-scale gaming projects across text, audio, and visual mediums.
- Provide insights and recommendations for resource-related challenges and bottlenecks.
Quality Assurance and Training:
- Collaborate with quality assurance teams to maintain high standards for translations, audio production, and DTP deliverables.
- Organize training and upskilling programs for resources to meet evolving gaming industry standards and client expectations.
Budget Management:
- Monitor resource budgets for localization projects, ensuring optimal use of allocated funds without compromising quality.
- Provide detailed reporting on resource expenses, capacity planning, and cost-effectiveness.
- Make opportunities to use tech enabled solutions and maximize use of Machine Translations within your portfolio
Industry Expertise and Innovation:
- Stay updated on localization trends, gaming technologies, and advancements in translation, audio, and DTP tools.
- Proactively identify opportunities to innovate and improve resource management processes.
