Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities “As a Resource Delivery Manager, you will ensure the right resources with the right skills are available to meet our client commitments. In this role, you will manage, direct and plan staffing for the client projects by working with the local management team to assign resources who have the appropriate capabilities and required skills to be an effective contributor to a specific client project. To ensure consistent methods for staffing, you’ll work to design and scale repeatable processes that will ensure long term client satisfaction and organizational profits. As a member of fast pace, client focused team, you’ll collaborate with colleagues to optimize and trailblaze new solutions that address real business challenges. We’re passionate about success. If this role is right for you, then your achievements mean your career is flourishing, your teams are succeeding, and our clients are thriving. To help ensure this win-win outcome, a ‘day-in-the life’ of this role may include, but not be limited to…
Resource Assignment: Defining and executing processes and standards for resource assignment in your assigned territory.
Aligning Team Skills with Forecasting: Collaborating with teams to align with a long-term view of skills needs and skill gaps needed in the organization based on project forecasting.
Resource Allocation Analysis and Recommendations: Reporting, analysing and recommending solutions for balancing resource over allocation vs resources that are underutilized by applying your knowledge of skills requirements and the Resource Deployment Life.
Pre-Project Planning: Establishing best practice for pre-project planning (supporting the creation of the Work breakdown structure and staffing plans).
Relationship Building and Influencing: Developing and influencing relationships with all levels of an organization- from engineers to CxOs- with experience of navigating challenging debate to reach health resolution.
Required Technical and Professional Expertise
6+ yrs experience in Core Resource Management
Analyze project demands, resource availability and constraints to develop effective resource allocation plans.
Collaboration with Offshore / Regional delivery leads to understand requirements and project timelines.
Capacity planning to ensure enough capacity and skillset available to support the current and upcoming demands.
Conflict-resolution and problem-solving skills
Skill and CV Management.
Preferred Technical and Professional Expertise
Demonstrated knowledge and skill for managing resource allocation across many technical disciplines for services-oriented client engagements
Brings professional knowledge related to the role assigned and area supported by applying:
Time management skills to complete assignments by scheduled date
Interpersonal communications and social skills
Oral and written communications skills
Detail-oriented focus
Planning and analysis skills to support capacity management activities
