The Research Product Sr Associate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- Analyze and interpret business trends
- Deliver findings and propose new reporting opportunities that directly impact key initiatives across the department
- Act as a point of contact for queries from the department relating to various touchpoints of business, eg distribution & readership
- Manage multiple initiatives simultaneously
- Part of a truly global team with very experienced, yet collegial, stakeholders who will hold you to an exceptionally high standard
- Participate in user acceptance testing for all system applications prior to system deployments and undertake detailed data validation, with a clear understanding of the business context
- Understand the Citi Research business and its drivers
- Perform less structured (scripted), ad-hoc tasks as necessary, summarizing the steps taken and results achieved for Management e.g. searching published research for errors against minimum standards or gathering information on the internet
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:- Detail-oriented
- Excellent written and verbal communication skills
- Ability to execute in a large, matrixed organization
- Self-starter with ability to solve problems independently
- Intermediate project management and execution skills
Education:- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Expense management: The candidate will be responsible to process expenses for all Research staff globally. The person will be the subject matter expert in expense processing and will handle expense processing end to end i.e. from preparing expense report to payment, ensuring correct and timely expense settlement.
- Invoice Processing: The candidate will be responsible for part/end to end processing of invoices across Research globally. This includes creating and submitting procurement request (PR) in P2P for approval, processing purchase orders (PO), coordinating with suppliers for order fulfillment, invoice and PO matching and ensuring timely invoice settlement with suppliers.
- Management Reports: The candidate will help the team head in generating regular management reports for tracking metrics such as team utilization, expense volumes processed, invoice volumes processed, processing time, turnaround time (TAT) etc.
- Analytics: The candidate will help building up analytics capabilities on data collected while processing expenses and invoices for better decision making. These relate to tracking metrics as required by management using tools such as MS Excel (using macros for analysis) and Power BI (for data interpretation and insights)
- Process Ownership: The candidate is expected to own up the entire expense and invoice processing by:
- Being well acquainted with the Citi Expense Management Policy (CEMP) to process expenses/invoices.
- Developing a strong command on the tech systems/apps used for processing. These are CTE-Concur Web, CTE-Concure App and Procure to Pay (P2P).
- Developing strong connection with Concur, XPU (Expense Processing Unit) and Procurement staff for timely processing.
- Developing manuals and workflows of all processes and sub-processes across regions to enable error free and timely expense and invoice processing as well as swifter transition when required.
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Job Family Group:
Research
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Job Family:
Research Product
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Time Type:
Full time
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