الوصف الوظيفي
1. Qualification: Bachelor’s degree in Commerce 2. Years of Experience: 0 – 3 years 3. Technical Skills: Tally Prime, Tally ERP, Excel & Ms Office, Advance Excel 4. Behavioral Skills: (1) Team Work (2) Management skills (3) Operations Management (4) Customer Centric (5) Positive Attitude (6) Target Oriented
Requirements1. Prepare, review, and process customer invoices in a timely and accurate manner. 2. Verify the accuracy of charges, rates, and applicable taxes based on service agreements. 3. Resolve billing discrepancies and respond to customer inquiries regarding invoices. 4. Maintain accurate and up-to-date billing records in the system. 5. Collaborate with the finance team to ensure timely collections and account reconciliation. 6. Schedule and coordinate dispatch operations to ensure timely delivery of services or products. 7. Communicate with field staff or drivers to provide clear instructions and updates. 8. Monitor real-time operations to address delays, issues, or changes in the schedule. 9. Maintain dispatch logs, tracking reports, and other operational documentation. 10. Act as the first point of contact for escalations and resolve operational conflicts promptly.
