Regional Procurement Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Essential Duties and Responsibilities

• Work closely with the APAC Regional Account Director and Regional Operations Director and business stakeholders to develop and support sourcing and supply strategies.
• Lead the end-to-end sourcing process in conjunction with local business stakeholders and drive overall commercial and contractual benefits.
• Monitor and review country expenditure patterns and service operation models to seek out opportunities to improve the way services are procured and drive commercial and contractual efficiencies.
• Regularly produce meaningful reporting to demonstrate savings or service improvement opportunities.
• Ensure procurement is undertaken in a professional and transparent way in line with Client policies and processes.
• Monitor the market & vendor base for emerging services & trends to assess potential solutions/opportunities.
• Responsible to execute the Procurement strategy for IFM in assigned region.
• To provide comprehensive facility, contract, and procurement management for technical services to the client
• Review the service practices of all soft services Contractors to deliver quality work practices in line with the client expectations.
• Responsible for setting up the AMC\maintenance contracts with service providers to service the Client requirements.
• Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes.
• Manage information on cost savings and provide reports on Cost Savings whenever required.
• Promote effective financial management and continue to develop financial and business acumen.
• Identify opportunities to consolidate supplier base wherever possible to leverage on volume economies.
• Identify suppliers, capabilities, share of business, products pricing to establish standardisation of rates for requirements.
• Demonstrate continuous effort to improve procurement operations, decrease turnaround time and streamline work processes.
• Manage data integrity and provide adhoc reports whenever required by the management.
• Ensure compliance to JLL standard processes and procedures.
• In consultation and collaboration with IFM team leads/ Ops Mangers oversee the operation, staffing, performance, and development of the sub-contractor service delivery across all sites.

Key Performance Measures

• Timely involvement in Projects and with Business as Usual (‘’BAU’’) activity to achieve the agreed targets of saving.
• Proactive management of activity in conjunction with stakeholders and with suppliers, resulting in Customer Satisfaction.
• Work undertaken in accordance with best practices, Sourcing and other Client policies and processes.
• Sourcing decisions, contracts and communications are developed & influenced which meet defined business objectives.
• Operating risks are identified, communicated, and managed where required.
• Demonstrate an ability to work well as be part of a regional category team, with management, colleagues, and stakeholders.
• Coaches and develops staff and provides regular feedback and guidance.
• Ensure all Procurement and savings related data is maintained accurately.
• Ensure data security and sharing of data on need-to-know basis.

Sourcing Excellence

• Responsible for management and performance of all strategic sourcing related activities for specific partner requirements across all Integrated Facilities Management (IFM) service lines as required.
• Represent JLL S&P in partner / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication.
• Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s).
• Accountable for implementation of strategic procurement planning, RFP management, bid analysis and recommendations, liaison with partner governance teams for Contract management and approvals, risk management, compliance, and reporting.
• Manage account resources to ensure the required scope of services procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and partner contacts are managed appropriately.
• Ensure that all supplier details and files are complete and immediately updated with notified changes, actively monitor, and document any changes required to the supplier contracts.
• Manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in framework agreements.
• Reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the partner account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.
• Support transformation activities including audits, reports, and actions.
• Develop supply chain to meet the business and partner needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B.
• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available.
• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices are reviewed annually and are current.
• Ensure strategic sourcing managers develop and implement sourcing plans for their Country/ region.
• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).
• Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required.
• Maintain and manage sustainability and D&I strategy for the account supported by our JLL Sustainability lead.
• Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks, and issues.
• Support any required “Voice of the stakeholder/partner/account surveys”, reporting results and actions.

Partner and Account Management

• Be the single point of contact for JLL sourcing delivery, act as escalation point across the region.
• Be accountable for the service delivery to meet the contractual obligations in respect to sourcing.
• Manage relationships with key stakeholders in the partner’s organisation.
• Develop and maintain a detailed understanding on the partner’s business and key factors influencing their requirements for our services.

Contract Management

• Ensure the adherence to the Master Vested Agreement and all Sourcing & Procurement deliverables.
• Be responsible for the contractual flow down, performance indicators, service levels and other measures as contracted.
• Manage the governance process for the Sourcing & Procurement work streams within the account.

Skills

• Experience in procurement with particular emphasis within the Corporate Real Estate Services area (i.e.) knowledge of Project and Facilities Management procurement.
• Technically qualified professional
• Excellent interpersonal and leadership skills
• Ability to work in a team environment.
• Excellent communication skills – written and spoken.
• Skilled in commercial aspects of contracts
• Excellent attention to detail
• Ability to develop sourcing policy, processes and procedures.
• Analytical skills / Systematic approach
• Skilled in contractual aspects and an experienced negotiator
• Good relationship management and project management skills with the ability to influence stakeholders.
• Ability to work in a commercial environment to tight schedules.
• Excellent PC skills – Advance MS office

Competencies

Organisation skills, Strong Analytical Ability required.

Fluent in English – written & spoken.

Good knowledge of suppliers, market trends, bidding process & negotiation 

Experience

• Minimum 15 years’ experience in Sourcing & Procurement
• Minimum 5 years’ experience in senior position
• Proven self-starter that consistently delivers to outcome specifications
• Proven experience of operating in a similar role and in regional capacity
• Knowledge of ERP like SAP / Oracle, JD Edward would be a plus

Qualifications

Qualifications in either Facilities Management, Electrical/Mechanical/Civil Engineering or an MBA in operations management / Logistics may be an advantage.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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