Regional Manager - Mumbai and Pune

About Rentokil Initial Hygiene

Job Responsibilities:

• Team Handling and maintaining P&L accounts of Branches
• Perform cost-benefit and needs analysis of existing/potential clients to meet their needs
• Maintain positive business relationships with the clients
• Reach out to large customers through Data mining & developing referrals from existing accounts
• Develop new business opportunities with the team to acquire NEW Large & BIG accounts 
• Expedite the resolution of customer problems and complaints to maximise satisfaction  
• Collaboration with the internal team and external stakeholders. 
• Analyse the territory/market’s potential, Competition products and services, track sales reports 
• Drive collection & keep DSO Days in control as per AOP

Key Result Areas:

• Customer Relationship/Sales/ Business Development 
• Team Handling for sales/collection/service/operations
• Customer Service & complaints handling
• Maintaining MIS/Reports 

Competencies (Skills essential to the role):

• Excellent Customer Relationship management skills
• Excellent interpersonal skills
• Collaborative leadership style 
• Excellent people managing skills
• Problem-solving 
• Proven track record of customer management and business development
• Ability to work with cross-functional teams 

Role Type / Key working relationships:

• People Manager
• Internal team
• External stakeholders