Quality Technologist, India

As the Quality Technologist, you will serve as the COS Brand's quality ambassador, embodying and upholding the COS Quality Guideline Principles. You will be responsible for identifying, diagnosing, and resolving product defects while maintaining the highest standards of quality for woven and leather products.

This role also involves monitoring supplier performance, conducting thorough inspections, and implementing robust quality control measures throughout the production process. Additionally, you will collaborate with the Global Production team to co-execute market development plans, supplier strategies, and product strategies, ensuring alignment with overall brand objectives

What you will do:

Product Inspection & Quality Control:

• Perform thorough inspections of finished woven and leather garments at various stages of production to identify defects (e.g., stitching issues, fabric flaws, color discrepancies, sizing errors, and material defects).
• Conduct pre-production and in-line inspections to ensure adherence to quality standards for woven fabrics and leather materials.
• Ensure that garments meet both company specifications and customer expectations for woven and leather products.

Defect Identification & Resolution:

• Identify the root cause of defects in woven fabrics and leather products, collaborating with production teams to implement corrective actions.
• Work closely with design and production teams to improve garment quality and resolve any issues promptly.
• Track defect trends and provide recommendations for improvements in the manufacturing process to reduce issues with woven and leather items.

Supplier Performance Monitoring:

• Monitor and assess supplier; including product quality, delivery timelines, and adherence to contractual terms.
• Conduct supplier audits and assessments to ensure compliance with quality standards and industry best practices.
• Build and maintain strong relationships with suppliers to ensure timely resolutions to any quality-related issues.

Co-Execution with Global Production Team:

• Co-execute market development plans, supplier strategy, and product strategy in collaboration with the Global Production team to align quality goals with overall business objectives.

Documentation & Reporting:

• Maintain accurate records of quality inspections, defect reports, and corrective actions for woven and leather garments.
• Prepare and present regular quality reports to senior management, highlighting key performance metrics and areas for improvement.
• Ensure compliance with all internal and external quality standards and regulations, especially for woven and leather production.

Continuous Improvement:

• Proactively suggest improvements to enhance the quality of woven and leather garments, reduce defects, and streamline production processes.
• Keep up-to-date with industry trends, technologies, and best practices in garment production.

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

• Proven experience in quality assurance within the garment industry, specifically with woven fabrics and leather garments.
• Strong knowledge of garment production processes, quality standards, and defects commonly found in woven and leather products.
• Familiarity with quality control tools, techniques, and software.
• Attention to detail and a keen eye for identifying defects in garments.
• Excellent problem-solving skills and the ability to implement corrective actions efficiently.
• Strong communication and interpersonal skills to collaborate with cross-functional teams and suppliers.
• Fluency in the local language and English to converse with local suppliers and global colleagues.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• 30%-40% travel required, primarily between cities in India.
• Ability to periodically work in a manufacturing or production environment to perform physical inspections and collaborate with suppliers.

This is a full time permanent contract based in Bangalore or New Delhi.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this colleagues also receive

• H&M Group staff discount
• Annual, Medical and Birthday Leave 

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in the India market before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

We are looking forward to hearing from you!