Quality Technical Advisor – Customer Quality

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:http://www.WabtecCorp.com.
It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Role Summary / Purpose

The Quality Technical Advisor shall demonstrate leadership through driving exceptional Product quality, Customer focus beyond expectations, regulatory assurance, customer requirements with optimized Cost of Quality. In this role you will utilize your experience and expertise to solve problems during Locomotive Testing, drive proper RCA/CA on field failures, develop & execute objectives for up-stream manufacturing for continuous improvement. Role will require to have the ability to affect short-term & long-term business goals in Locomotive Testing and PDI activities.

The Role requires for developing and leading a team of Quality inspectors to achieve the business objectives. The role requires close interaction with Customer, Program, Operations, Service Quality, Reliability Engineering and SQE to maintain seamless flow for Manufacturing Quality of the Locomotive.

Essential Responsibilities

• Shall be able to lead ‘Customer Quality, PDI and Testing’ of Locomotive according to pre-defined internal and customer requirements
• Prepare and Review Routine test records and Customer PDI documents – First Time Right
• Shall be responsible for the ‘Quality Process’ of the end product and Locomotive testing and able to drive structured RCA and CAPA for pre-mature field failures and reliability failures
• Should be Pro-active & Prompt to improve Product Quality with the approach/focus on the ‘Quality Assurance’
• Shall be able to work cross functionally with Manufacturing, SQE, Fulfilment & Program to drive customer expectations within up-stream supply chain
• Raise NCMR and follow up with stakeholders for disposition, rework, and RCA/CA
• Make sure that Quality standards are set & followed per QMS and ISO
• Should record and track internal quality escape defects and drive for permanent closure
• Liaise with other stakeholders and provide training, tools, and techniques to enable others to achieve quality standards.
• Prepare Internal audit schedule (Process Audit) and adhere to timelines.
• Drive towards vision of ‘Zero’ escape defects within up-stream supply chain/manufacturing
• Prepare/review ‘Detection plan’ for incoming, in process and finished goods
• Participating in projects to optimize and standardize processes for resource optimization
• Drive EHS and compliance culture

Qualifications / Requirements

• Bachelor's Degree in Electrical or Mechanical Engineering
• Minimum 8-12 years of experience as Locomotive Testing or similar industry type
• Strong background in the interpretation of Engineering drawings / Specifications & Manufacturing processes
• Strong knowledge of Locomotive System, Controls and Sub-Systems
• Exposure of NPI, PPAP and APQP is essential.
• Prior experience of documentation related to regulatory and customer requirements is an added advantage
• Excellent interpersonal skills with the ability to drive end Customer Quality requirements

Desired Characteristics

• Pro-active/Prompt, structured and detail oriented, Agile and flexible
• Excellent interpersonal skills with the ability to work closely with diverse group
• Demonstrated oral & written communication skills
• Strong analytical and presentation skills, Team player
• Six Sigma- GB or DMAIC experience
• Qualified Process Auditor

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.