Quality Manager

Role Description:

We are seeking an experienced Quality Manager to join a highly collaborative, cross-functional, agile product development team responsible for building up test strategy, delivering high quality and on-time software systems for our Analytics product in Analytics division, and setup high performance QE team.

Key Responsibilities:

• Manages and leads end-to-end test delivery, activities and implementation of quality control frameworks in-line with the organisation's quality policies, standards and processes to deliver high quality products.
• Performs continuous improvements to improve the testing efficiency, application performance/capacity, and speed of delivery.
• Implements new / improved software development processes and best practices, as required by group or departmental Heads.
• Manages the performance and development of the team, promoting an inclusive and open culture, holding responsibility for motivation, retention and performance management, and leads by example.
• Ensures all quality control tests and maintenance activities are carried out accurately and documented in full.
• Oversees the maintenance of all customer technology solutions, ensuring all issues are resolved on time.
• Develops understanding of LSEG's commercial direction and how quality and technology are a part of this.
• Builds trusting relationships with internal and external stakeholders, growing own network and collaborating with other teams.
• Communicates complex / technical information clearly and concisely in an audience-appropriate format.

Candidate Profile / Key Skills:

Essential Skills and Experience

• 10+ years’ experience in software delivery domain.
• Solid experience of testing processes and methodologies: strategy, plan, design, execute, report and measurement.
• Solid experience of agile methodology.
• and good sense of quality ownership and risk assessment.
• Rich experience in implementing and driving complex testing solutions across applications/projects, cover both functional and non-functional testing.
• Hands on experience on automation test with industry well-known automation frameworks cross API, computation service, database and/or UI.
• Skillful on programming language: Python / Java.
• Solid hands-on experience in at least some IT areas: Solution Design, Database, Network, DevOps, etc.
• Sense of industry development, best practice and latest trend.
• Good collaboration spirit and skills on effective communication and risk management.
• Experience of public cloud is a plus.
• Understanding of financial markets, experience testing financial software a plus.
• Experience of budget management is a plus.

Essential Personal Skills and Values

• Strong strategic thinking.
• Strong stakeholders’ engagement.
• Strong communication and connection skills.
• Strong influence.
• Strong deep dive.

Desired Skills

• Deep experience in any testing areas, e.g: test data management like synthetic data generation; test automation around industry best practice; quality measurement and driving improvement.
• Deep collaboration with industry leading suppliers, e.g: Microsoft, AWS, Salesforce, etc.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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