Join JPMorgan Chase as a Quality Control Manager III in Loan Servicing, where you will lead a team dedicated to maintaining high standards of accuracy and efficiency in loan servicing. This Vice President-level role offers the opportunity to drive quality improvements and ensure compliance with organizational policies and guidelines.
Job Summary: The Quality Control Manager III is a Vice President-level managerial position responsible for overseeing the Quality Control function within Loan Servicing. This role requires attention to detail and the ability to interpret legal and credit documents. The candidate will ensure that data sourced from documents by the Loan Servicing Teams is accurately and timely enriched in the loan system. The role involves reviewing all transactions performed by servicing, providing scorecards on pass/fails, and offering input on procedural gaps or process improvements.
Job Responsibilities:
Administrative Oversight:
Risk and Control:
Quality Improvement:
Team Performance:
Procedural Development:
Team Management:
Required Qualifications, Capabilities, and Skills:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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