Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. In this role, QAT 1 will exhibit technical capability to execute automated test scripts, develop utilities or tools to improve efficiency and gather / analyse logs and traces to add to bug reports. QAT 1 will try to possess detailed functional understanding to execute assigned test cases. QAT I can interpret test results and distill information into easily digestible format to QS associates. QAT I will collaborate with QA teams to improve test coverage through test case optimizations and ad-hoc defects to test cases conversions. QAT I can reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found.
Key job responsibilities
- You execute a set of test cases assigned to you by an SDET/QAE/ your manager. You write and maintain black box test cases with some guidance.
- You can drill down on ambiguous tasks requests (new features / use cases) into clear work instructions through first pass execution or training from QA, which in turn helps team to start testing without any hiccups.
- You can install and configure software, can use debug settings. You have technical ability to gather logs, traces,… to add to bug reports when provided detailed instructions.
- You can give feedback on automation needs to your team / QA team for the components owned, execute and verify results of existing automated tests, manage and scale the lab infrastructure based on project needs.
- You have basic understanding of the automation framework to initiate, manage and maintain automation runs as per defined schedule/SLA.
- You reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found. Good reproducible defect reports include; steps to repro, logs, clear description of actual results vs. expected, helpful title / summary. You verify fixed bugs are truly fixed.
- You perform defect analysis and helps prioritize and escalate issues in areas within your scope. Gives feedback on coverage, quality of test instructions and acts as a catalyst to process sustenance.
- You analyze automation failures and report issues by isolating script/product failures
- You come up with initiatives which includes develop simple tools / utilities that helps the project key metrics like productivity, defect leakage and quality in test areas owned. You help in improving the stakeholder communication processes.
- Graduate in Technology, Computer Applications, or Computer Science.
- 1+ years of experience in software quality assurance, focusing on user-facing applications and/or embedded systems.
- Familiarity with agile development methodologies and sprint planning.
- Strong written and verbal communication skills for effective collaboration with technical and non-technical stakeholders.
- Knowledge of various testing methodologies (e.g., functional, unit, integration, system, performance).
- Excellent problem-solving and analytical skills to quickly identify and triage software defects.
- Passion for emerging technologies and a desire to help shape the future of voice-based user experiences.
- Flexibility to work across multiple shifts and all seven days of the week.
- Capability to adapt to changing requirements and deadlines.
- Proven track record of managing multiple tasks and priorities in a fast-paced environment.
- Python scripting, SOP documentation experience