Are you passionate about shaping the future of digital financial services while ensuring the highest standards of security and customer trust? We're seeking an exceptional Quality Assurance Manager to join our dynamic team responsible for Amazon Pay's suite of lending products, including Amazon Pay Later, Amazon Pay CBCC card, and Credit Card Installments.
In this strategic role, you'll lead the charge in:
• Architecting and implementing robust QA frameworks for complex financial products
• Developing sophisticated testing strategies to prevent fraudulent and abusive transactions
• Collaborating with cross-functional teams including software development, product, legal, marketing, and operations
• Building and mentoring high-performance QA teams focused on excellence and innovation
The ideal candidate will bring:
• Proven track record of delivering large-scale quality assurance solutions
• Excellence in performance metrics, process improvement, and team leadership
• Sharp analytical skills with meticulous attention to detail
• Passion for financial technology and security
This is a rare opportunity to shape the future of digital lending while working with latest technology and building a strategic business from the ground up. Join us in revolutionizing the financial services landscape at Amazon!
Key job responsibilities
1) You will work with multiple stakeholders to assemble project teams, assign responsibilities, and develop schedules to ensure timely completion of projects.
2) You will influence strategic technical as well as business decisions.
3) You will keep multiple stakeholders including senior Amazon leadership updated on the progress, call out risks, anticipate bottlenecks, perform escalation management, make tradeoffs, balance business needs versus technical constraints, and, encourage risk taking behavior to maximize business benefit.
- 5+ years of quality assurance engineering experience
- 3+ years of quality assurance teams management experience
- Experience managing manual testers
- Experience managing automation testers
- Experience testing web technologies and back-end services
- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals
- Experience transforming QA programs from manual to automation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.