QA Manager

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

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Role Summary

As QA Manager, you will provide the strategic direction, best practices, and road map for achieving the desired outcomes. You would need a good understanding of the direction the field is taking within Agile teams and DevOps and applied within a business services context. Within this role, you’ll be helping to lead and develop future test strategy as part of a fast-paced change program working closely with both Senior Engineering and Senior Architects from across the business. On a day-to-day basis, you will work closely with the Development teams and technical leads to help embed the new approaches and best practices within our development teams.

Knowledge, Skills and Experience

• Very strong experience of building, implementing, and directing quality assurance principles across teams to deliver quality outcomes.
• Extensive experience working in an agile development environment including Jira/Confluence
• Strong testing technical skills, both functional and non-functional, manual and automation, in a continuous delivery environment
• Experience with the following test automation tools: SOAP UI, Bruno, Cucumber/Gherkin, Selenium
• Knowledge with performance testing tool: Apache JMeter
• CI/CD tools such as Git, AWS, Jenkins, BitBucket

Key Responsibilities

• Development and implementation of the Test strategy, methodology, discipline, and framework.
• Focus on an automation-first approach and provide leadership and technical expertise within functional and non-functional testing
• Responsible for defining QA strategy standards, implementation, and execution in development projects.
• Defining KPIs and key testing dominant goals to ensure alignment with the Global strategy • Implement metrics into the teams to enable upward reporting to key stakeholders
• Accountability for the implementation of test automation frameworks and projects
• Work with QA Engineering and Architecture figureheads to develop and execute QA strategies to meet and exceed department and corporate quality goals.

Qualifications

• Minimum 8-9 years of experience in a Quality Engineering leadership role and a proven track record of building and leading high-performing QA teams.
• Extensive experience in working with writing acceptance criteria in BDD format and experience in the Selenium automation framework
• Expertise in API testing - experience with tools like Postman/SoapUI and familiarity with cloud platforms is a plus
• Hands-on experience with CI/CD pipelines (GitHub, Jenkins)
• Excellent communication, collaboration, and interpersonal skills
• ISTQB or similar certification is a plus

What you'll bring

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Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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