Project Manager - Service Excellence

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

News and information are available at www.atkinsrealis.com or follow us on LinkedIn. 

We are 270+ talents operating under one Hub; diversified into different process groups - Recruitment, Lifecyle, Offboarding, Service Excellence and Contact Management.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore.

About the Role:

We are seeking a skilled and dynamic Project Manager to steer project and oversee the implementation and ongoing support of our HR systems, including Workday and ServiceNow and Process Optimization. The ideal candidate will have a strong background in project management, with specific experience in HR technology solutions.

Key Responsibilities:

• Project Planning and Execution: Develop detailed project plans, timelines, and budgets. Assign tasks and responsibilities to team members, monitor project progress, and make necessary adjustments to ensure adherence to project scope, timeline, and budget.
• Stakeholder Management: Communicate project progress and updates to stakeholders. Manage expectations, resolve conflicts, and build and maintain relationships with key stakeholders. Demonstrate strong data analysis and presentation skills.
• Risk Management: Identify and mitigate potential risks throughout the project lifecycle. Develop contingency plans to address unforeseen challenges, keeping projects on track and within scope.
• Governance: Oversee the governance framework for system release management and configuration updates, ensuring compliance with data management, security, and established company policies. Conduct impact analysis of the projects undertaken & measure project performance metrics. Collaborate with IT teams to address technical issues and integration requirements.
• Integration Management: Collaborate with IT and other departments to ensure seamless integration of HR systems with existing business processes.
• HR Process Optimization: Identify opportunities to streamline and optimize HR processes through technology solutions. Work closely with HR teams to understand their needs and implement solutions that enhance productivity. Present HR data to stakeholders effectively.
• Collaboration with Stakeholders: Foster strong relationships with stakeholders, ensuring clear communication and alignment on project goals and progress.
• User Acceptance Testing (UAT): Manage the UAT process, including creating test cases, coordinating testing activities, and ensuring issues are resolved before deployment.
• Drive Project Plan: Lead the development and execution of project plans, ensuring all milestones and deliverables are met. Monitor and track project timelines, ensuring all tasks are completed on schedule. Follow the escalation matrix to address and resolve issues promptly, ensuring minimal disruption to project timelines.
• Interaction with Shared Service Operations Team: Collaborate with the shared service operations team to ensure smooth project execution and integration with existing processes.
• Change Management: Drive Change management of the implemented processes and ensure that the subsequent documentation (SOP’s, process maps, alerts, knowledge articles) are updated and approved

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.