Project Manager Cloud Engineering

You Lead the Way. We’ve Got Your Back.

• Manage IT projects including Infrastructure upgrades, migrations, process improvements, service management projects, including incidents, change and problem management and change management.
• Lead technical teams, including system administrators, network engineers, and database administrators.
• Work with cross functional teams to deliver projects, ensuring alignment with business objectives.
• Develop and execute project plan and regular status reporting for leadership.
• Implement ITIL best practices.
• Learns and adopts team culture
• Actively seeks feedback and applies learnings
• Ensures all systems of record for project reporting are kept current, and directs and monitors work efforts on a regular basis
• Identifies and tracks key project milestones
• Ensures effective change control procedures and processes are efficiently used to maintain control on scope and schedule
• Drive Control Action Plans for the portfolio and ensure Operational Risk Events are investigated in time while adhering to compliance standards
• Work on process improvements for the portfolio to increase operational efficiency

• Bachelors Degree
• Good attitude, communication, willingness to learn and collaborate.
• Hands on knowledge of ITSM tools (Service now or other Incident Management Tools)
• Working knowledge ITIL process.
• Experience with Jira or Rally
• Experience working on an Agile or SAFe environment is a plus
• Experience on Microsoft Office tools (Excel, Word and PowerPoint)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.